Service Contract Coordinator
Thermo Fisher Scientific Voir toutes les offres
- Burlington, ON
- 62.100-75.000 $ par an
- Permanent
- Temps-plein
- Book and invoice service contracts accurately and efficiently
- Create service contracts using Salesforce.com
- Coordinate with the field service team to determine service commencement and invoicing timelines
- Communicate order status to internal and external customers
- Identify and resolve issues preventing proper and timely order processing
- Review provided information and reach out to appropriate parties to resolve conflicts
- Create purchase orders for third-party services
- Utilize Navision and Salesforce.com for order processing and contract creation
- Employ Clari, Excel, and Power BI for forecasting bookings and revenue
- Work closely with Sales, Field Service, and Finance teams
- Contribute to delivering forecasted results as part of a cohesive team
- Liaise with field service team to ensure smooth service delivery and invoicing
- Provide regular status updates to team members
- Prepare and distribute reports on order processing and forecasts
- University Degree or College Diploma in Finance, Business Administration, or related field, or equivalent experience in financial operations
- 3+ years of proven experience in financial operations, sales operations, or a related role
- Strong experience in booking and invoicing processes
- Proficiency in utilizing Navision, Salesforce.com, Clari, Microsoft Excel, Word, and Power BI
- Strong interpersonal skills with excellent written and verbal communication abilities
- Meticulous attention to detail and ability to process orders in a timely fashion
- Advanced proficiency in financial analysis and reporting tools
- Ability to work effectively with all levels of the organization
- Strong desire to meet targets and communicate status to team members
- Excellent problem- solving skills and ability to resolve conflicts
- Maintain high sensitivity to confidential information