
Director, Head of Commercial Supply Chain - Canada
- Toronto, ON
- Permanent
- Temps-plein
- Oversee end-to-end commercial supply chain operations, including demand planning, inventory management, replenishment coordination, and distribution to customers across Canada.
- Enable Canadian market to achieve sales, profit, and cost targets by ongoing, proactive, and high-performance supply chain support.
- Control and own the Canadian Supply Chain KPIs, fostering a learning culture and implementing best practices in line with global strategies.
- Improve Forecast Accuracy and Bias in collaboration with the Supply Chain Center of Excellence (CoE), driving sign-off processes and ensuring alignment with financial commitments.
- Drive regional inventory initiatives to ensure adherence to inventory policies and optimize Finished Goods inventory using data-driven methodologies.
- Support Global Supply Chain and Commercial teams in developing & implementing supply chain strategies to improve customer service and inventory allocation.
- Ensure communication links between market and site supply chains work effectively to drive consistency, collaboration, and continuous improvement, particularly in forecasting, planning, S&OP, and S&OE.
- Work with commercial teams to produce the Annual Operating Plan (AOP), quarterly RF/LRP updates, and financial forecasting alignment.
- Ensure compliance with regulatory requirements, quality standards, and Good Distribution Practices (GDP).
- Manage and optimize logistics in Canada including self-operated distribution center and delivery to customers to balance service levels and cost efficiency, while managing and executing logistics cost-saving projects.
- Responsible for EHS in our warehouses and distribution centers, for trade compliance in logistics in the local markets and responsible to manage the operations of 3PL.
- Lead, mentor, and develop a high-performing Country supply chain team, fostering a culture of accountability, professional growth & employee engagement
- Assess market supply chain teams' capabilities, ensuring continuous skill development and alignment with global best practices.
- Lead transformation initiatives, including automation, digitalization, and centralized supply chain functions, to enhance overall operational performance.
- MBA or equivalent degree preferred; Bachelor's degree in Supply Chain Management, Business, Engineering, or related field.
- 10+ years of experience in supply chain management within the pharmaceutical, healthcare, or related industries.
- Proven track record in leading large teams (100+ employees) and driving organizational transformation.
- Strong leadership, strategic thinking, and stakeholder management skills.
- Experience in demand planning, inventory optimization, and distribution logistics.
- Knowledge of pharmaceutical supply chain regulations and compliance requirements.
- Proficiency in SAP, advanced analytics, and supply chain planning tools is an asset.
- Strong analytical skills and ability to manage complexity and change.
- Excellent communication skills, with the ability to influence and collaborate across different departments and levels.
- Business acumen with a customer-oriented, proactive approach.
- Willingness to travel as required.
- Opportunity to lead and transform the supply chain operations of a leading pharmaceutical company.
- Work in a dynamic, innovative, and mission-driven environment that positively impacts patient lives.
- Competitive compensation, benefits, and career growth opportunities within a multinational organization.