
Field Service Technician
- Coquitlam, BC
- Permanent
- Temps-plein
- Provide exceptional and professional service, remotely or on site, to maintain proper functioning of quality control equipment,
- Work performed at the customer's site: Preventive maintenance, repair, installation, and training.
- Telephone support for customers.
- Exceed customer expectations by understanding and anticipating current and potential needs.
- Identify and develop business and commercial opportunities, based on customer knowledge and collaboration across ABB.
- Instrumentation or electronics technical diploma
- More than 5 years' experience in customer service.
- Strong knowledge and practical experience in servicing, maintenance, commissioning and repair of pulp and paper quality control equipment.
- Excellent mechanical skills.
- Good knowledge of the Windows environment and the Microsoft Office suite
- Valid driver's license and passport are required.
- Availability for travel to customer sites is about 50% in various provinces.
- Collaborative, solution-oriented attitude and strong communication skills.