Payroll Coordinator (FT)

• Understands, supports, promotes, and adheres to the Agency’s vision, mission, values, and organizational ethics, and treat all persons with humility, compassion, and respect
• Presents as a positive and professional role model and ambassador for the Agency in interactions with internal and external stakeholders. Maintains respectful personal boundaries
• Communicates effectively and respectfully in a professional and confidential manner with all employees and external stakeholders; both verbally and in writing
• Establishes and maintains respectful, collaborative working relationships with employees and external stakeholders, as applicable

• Processes semi-monthly payroll for approximately 2,000 salaried and hourly employees.
• Works collaboratively with all areas of the Agency to ensure the integrity of the scheduling and timekeeping process
• Check payroll information for accuracy and ensure all relevant paperwork is in order
• Update data with salary or wage adjustments
• Assist with Payroll audits and reconciliation reports pre and post payroll processing
• Assist with year-end payroll reconciliation activities
• Complete Record of Employments and respond to Service Canada requests
• Process wage garnishments, benefit arrears and other benefit reconciliations
• Maintains both employee and Agency-level data in compliance with all Agency policies, CRA and Employment Standards
• Answers, troubleshoots as applicable, and responds to all payroll inquiries with tact and diplomacy in a timely and professional manner

• Ensures appropriate and confidential handling and storage of employee and Agency information and documentation in accordance to Agency policies, procedures, and standards
• Completes and submits regular and ad hoc reports and documentation as per standard procedures on or before assigned due dates
• Initiates ongoing process improvements within role; assists with the implementation of approved proposals, processes, procedures, and reports as assigned
• Reports incidents to manager or designate in a timely manner
• Maintains a pleasant and safe work environment, ensuring high levels of cleanliness, comfort, and safety
• Attends and actively participates in scheduled meetings. Supports team initiatives and helps to identify problems and suggest solutions
• Performs other related duties as required

• Minimum of a Diploma in accounting or equivalent business program from a recognized educational institution
• PCP designation will be preferred
• Minimum of five (5) years’ recent work experience in payroll
• Equivalent combinations of education and experience may be considered
• Satisfactory security check including Police Information Check (PIC)/Criminal Record Check (CRC)

• Demonstrated understanding of payroll processes
• Proficient in working with applicable Microsoft Office suite programs
• Proficient in use of Agency-assigned computer applications and databases
• Up-to-date knowledge of Agency policies, procedures, and standards; as well as relevant legislation, regulations, practice standards, and practice guidelines
• Strong customer-relation skills, client-service attitude, and commitment to providing exceptional service and quality results with empathy and compassion
• Emotional intelligence; empathy and understanding of different priorities and viewpoints; awareness of and sensitivity towards individuals with diverse needs
• Comfortable working in a Catholic environment, being respectful of relevant Catholic teachings and practices
• Ability and willingness to work in and contribute to a diverse and inclusive team environment that may include a wide range of beliefs, lifestyles, languages, cultures, and ethnic backgrounds
• Demonstrated maturity, self-awareness and insightfulness, and possesses high ethical standards and an uncompromising sense of integrity
• Effective interpersonal and conflict management skills to facilitate working effectively with wide range and number of people, including employees and external stakeholders
• Excellent English-language communication skills, both verbal and written, to communicate using active listening, understand, comprehend, comply with all job requirements
• Knowledge of and effective collaboration with diverse groups of people including internal and external stakeholders
• Effective negotiation, persuasion, and listening skills to facilitate successful resolution of employee and Agency requests and concerns
• Collaborative skills: willingness to work as a team member, consulting and sharing information with colleagues and stakeholders, and contributing to the development and evaluation of services provided
• Ability to work collaboratively as a member of a team as well as independently with minimal supervision
• Attentiveness to details and ability to manage a diverse workload within a fast-paced environment with changing multiple priorities and frequent interruptions
• Applies systematic, logical reasoning, problem solving, and judgment to address problems or situations to arrive at an appropriate solution or outcome while recognizing the sensitive nature of issues
• High level of professionalism, confidentiality and diplomacy; with ability to manage sensitive and confidential information and comply with all regulatory requirements and Agency Privacy and Confidentiality policies and procedures
• Resourcefulness and flexibility to adapt to changing needs of employees, circumstances, and Agency
• Strong time management, planning, organizing, and follow-through skills to achieve goals and meet deadlines
• Effective ability to multi-task, establish priorities, be highly motivated, and take initiative
• Ability and willingness to work outside of regular business hours as required to meet Agency needs. Advance notice will be provided when possible
• Ability and willingness to travel, as required, to different offices, programs, and other sites to work, attend meetings, presentations, and/or training

• Communication: Expresses and transmits information with consistency and clarity. Uses active listening techniques to understand and provide feedback effectively. Summarizes information according to the audience to promote engagete engagement and increase understanding
• Analytical Thinking: Applies systematic, logical reasoning when addressing problems or situations in order to arrive at an appropriate solution or outcome. Considers the various issues and components of the problem; develops sequential steps to address the situation and determines appropriate timeframes and priorities
• Service Orientation: Provides superior service to people whom we serve, employees, and the general public in keeping with the Agency’s Mission and Values
• Planning and Organizing: Accurately estimates duration and level of difficulty of tasks and projects, setting out goals and objectives and work plans. Continuously adapts priorities and responsibilities in response to changing needs
• Problem Solving: Demonstrates the ability to break a situation down into smaller pieces to identify key issues, figuring out cause and effect relationships in order to reach a resolution. Uses logic and analytical methods to come to a realistic solution
• Teamwork: Works cooperatively and effectively with others to reach a common goal; participates well in group activities to foster a team environment
• Result Orientation: Possesses the ability to focus on desired outcomes, and how they are achieved, by meeting and/or exceeding standards based on past performance, goals and objectives, as well as the performance and/or achievements of others

• Competitive pay, based on your qualifications and experience
• Three weeks of vacation
• Paid wellness days and sick time
• Flexible benefit options when eligible.
• Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
• Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

• Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
• Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
• Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

Catholic Social Services