Billing Analyst
McCarthy Tetrault LLP
- Vancouver, BC
- Permanent
- Temps-plein
- Building and maintaining effective working relationships with billing lawyers, paralegals, legal assistants, external and internal clients and management.
- Ensuring time is entered by set deadlines and following up with lawyers and paralegals where necessary.
- Preparing, printing and reviewing of prebills (via Aderant) in a timely manner.
- Preparing various reports, issuing invoices as instructed by lawyers and in accordance with client billing guidelines and Firm standards and policies.
- Ensuring that all invoices and supporting documents are sent to the client via e-billing and/or email.
- Monitoring and reviewing of outstanding WIP (Work In Progress) and following up with lawyers to provide updates to be included during monthly WIP meetings.
- Acting as monitor for specific clients and/or matters when Alternate Fee Arrangements are in place. Ensuring that special rates and discounts are applied to each invoice.
- Monitoring thresholds and other milestones and updating billing lawyer on status. Providing reports and ensuring compliance with all special arrangements.
- Liaising with E-billing Team with respect to preparing e-billing forms and any rejected invoices, completing online status reports and accruals/budgets in e-billing systems for various clients.
- Escalating billing concerns/issues to billing lawyer for direction on next steps. When necessary, cancelling and re-issuing invoices or creating credit notes in accordance with Firm policies. If applicable, forwarding problematic client collections to Collection Department for follow-up.
- Responsible for any additional tasks and responsibilities as assigned or requested by Management.
- Post-Secondary education in Accounting is required, or equivalent work experience.
- Minimum of 3 years of related experience, including client service, billing, collections and\or accounts receivable, preferably in a professional services firm.
- Familiarity/Experience with Aderant Expert or a similar accounting system would be an asset.
- Strong time management skills, ability to handle multiple tasks, set schedules and work under pressure to meet deadlines.
- Analytical and problem solving skills.
- Strong attention to detail and organizational skills.
- Knowledge of business and legal terminology.
- Capacity to demonstrate tact and diplomacy when dealing with internal and external clients.
- Flexibility to work overtime during peak billing periods.
- Strong written and oral communication skills.
- High level of discretion and confidentiality.
- Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
- Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
- A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
- Strong community involvement and a commitment to equity, diversity and inclusion.
- A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.