Food & Beverage Supervisor – Terrace

Montréal, QC
65.000 $ par an
Temporaire
Temps-plein

Il y a 2 mois

Workplace: 1050 De La Gauchetière St W, Montreal, QC H3B 4C9Status: Full-time - SeasonalDate of employment: From avril to October 2026Salary: $70 000 per yearNumber of vacancies: 2 positionsAcquired by Tidan in 2018, this hotel is located in the heart of the metropolis of Montreal. The Marriott Château Champlain is a 1-minute walk from the metro, accessible through an underground passage adjacent to the Bell Centre and also via 1000 De La Gauchetière. This iconic Montreal hotel, with its 36 floors, 614 rooms, 13 suites, and 25 meeting rooms, was completely renovated in 2021 and can accommodate up to 1000 guests. If you are seeking a modern and stylish work environment, join the inspiring team of one of the largest downtown hotels in Montreal.Reporting to the Director of Food & Beverage Outlets and the Terrace Manager, the Food & Beverage Supervisor – Terrace is responsible for overseeing the daily operations of the beautiful and iconic Belvu Terrace, located on the 3rd floor of the Marriott Château Champlain.Overall, this role is responsible for ensuring service efficiency, managing staff, and maintaining a high level of guest satisfaction.Responsibilities:

Supervise teams and oversee daily floor operations.
Ensure a high level of guest satisfaction at all times.
Handle guest complaints and service issues.
Ensure compliance with service standards and procedures.
Support employees through training and development.
Assess and validate employee competencies.
Ensure the availability of equipment and supplies.
Provide operational support to the team.
Actively participate in staff recruitment efforts.
Participate in performance evaluations.
Manage and coordinate daily restaurant operations.
Monitor inventory levels and ensure quality standards.
Manage schedules and reservations.
Make operational decisions as required.
Remain visible and accessible to guests at all times.
Actively participate in preventive maintenance initiatives.
Address guest concerns and requests in a timely and professional manner.
Ensure compliance with employee schedules.

Key Skills and Qualifications:

Excellent communication skills.
Ability to thrive in a fast-paced, multitasking environment.
Strong attention to detail and quality.
Effective time management skills.
High level of adaptability, flexibility, and reliability.
Sound judgment and decision-making abilities.
Strong problem-solving skills.
Customer-focused mindset.
College diploma in restaurant management (an asset).
Minimum of 2 years of experience in a similar role, preferably in a unionized environment.
Advanced knowledge of computer applications, including but not limited to Microsoft Office and restaurant management systems such as Micros.
Ability to work effectively as part of a team.
Availability to work flexible schedules, including weekends, day and/or evening shifts.

Languages: Bilingualism (French and English) in both spoken and written form is required for this position, as we serve an international clients.About Us:Tidan is a hotel and real estate group in business for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club throughout North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/.Why Join Our Team:In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 access to healthcare professionals through the Employee Assistance Program. You have access to personal days and holidays scheduled according to the department and hotel you work in. We also offer bonuses through our referral program and much more.We believe in teamwork and are committed to building a highly performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges and support them in achieving their goals. Take the step and join the Tidan team among our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.

Marriott

Postuler