Application Engineering Manager - GTMT Marketplace, New Verticals
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- Toronto, ON
- Permanent
- Temps-plein
- Build, lead, and develop a high-performing engineering team that owns business-critical GTM platforms and services
- Guide the technical design of our go-to-market systems across multiple technologies, including Salesforce, Mulesoft, and home-grown first-party systems
- Partner closely with Product Managers/Owners and business leaders to ensure our solutions align with GTM strategy, operational needs, and long-term vision
- Manage planning, capacity, and development schedules across multiple concurrent initiatives
- Define and uphold development processes that reinforce our commitment to change management, quality, and our software development lifecycle
- Execute and uphold our agile delivery methodology with transparency and clear communication for all stakeholders
- Establish best practices, documentation, and operational playbooks to drive efficiency, reliability, and scalability
- Develop and demonstrate strategies that apply technology to resolve complex organizational and operational challenges
- Build this team from the ground up, shaping its goals, culture, and ways of working
- Lead a multidisciplinary technical team to design and implement scalable enterprise solutions across CRM, integration, and proprietary platforms
- Hire, onboard, coach, and grow talented engineers, creating clear paths for career development
- Co-create solutions with Product Managers/Owners and business stakeholders to support Sales, Support, and Operations
- Influence and evolve the technical architecture for GTM systems in partnership with other product and engineering teams
- Scale our development and operations through better processes, observability, and automation
- Support and integrate additional third-party applications to create holistic, end-to-end solutions for our business processes
- 7+ years of experience delivering enterprise solutions across modern business platforms (e.g., Salesforce, Mulesoft, Proprietary Technologies)
- 2+ years of experience managing a globally distributed engineering or business systems team that supports multiple regions
- Business-facing communication skills, with the ability to translate technical decisions or features into business outcomes
- Deep understanding of designing and building scalable, maintainable solutions using both configuration and code across one or more enterprise platforms
- Prior experience leading successful implementations that span core sales processes, quote-to-cash, and integrations with backend or financial systems
- 4+ years of experience leading agile/SCRUM teams in the capacity of an Engineering Manager, Application Engineering Manager, or Technical Team Lead
- A track record of delivering projects on-time by leveraging strong development processes, estimation, and thoughtful resource allocation
- Passion for scaling teams and developing individuals in their careers through coaching, feedback, and clear growth paths
- Comfort operating in a rapidly changing environment with evolving tools, requirements, and stakeholders
- Ability to manage multiple development streams simultaneously, balancing strategic projects with critical support work
- Strong presentation and technical writing skills to effectively communicate with both technical and non-technical audiences
- BA/BS/Masters in Business, Information Systems, Engineering, or other relevant fields