Outside Parts Sales Manager

• Extended Health & Dental Benefits
• Premiums Paid by Employer
• Employer Contribution Pension Plan
• Growth Opportunities
• Paid Training
• Long term job security
• Employee Assistance Program
• Telus Health Virtual Care

• Develop strategies to achieve sales volumes consistent with sales projections for the parts business unit
• Defines and communicates value-added services through the outside sales team
• Growth of accounts through those value-added services, with a focus on national fleets
• Conduct sales calls with OPSs to introduce new products and programs
• Plan prospecting opportunities and plan for customer engagement
• Ensure superior customer service is provided to all accounts
• Collaborate with parts management to ensure outside sales team has all resources required
• Plan territory coverage and ensure engagement between the business and the customer
• Review and utilize Parts CRM to help outside sales team close on opportunities
• Controls personal expenses within the approved budget and submits expense reports as needed
• Investigate and refer customer complaints to the appropriate Department Manager
• Becomes familiar with and comply with the company’s health and safety manual
• Develop and maintain the OPC platform.

• Hiring, training, motivating, counselling, and monitoring the performance of all OPS staff within the BC Region, in collaboration with the branch Parts Manager
• Approval of OPS compensation, including commissions and time off
• Ensures every employee has a thorough understanding of their duties and responsibilities (via OPS Compensation Plan)
• Attends and participates as needed during monthly Parts Manager and Outside Parts Sales Representatives meetings
• Utilizes the Dealer Business system and Parts CRM to:

• Track overall sales performance
• Ensure OPS account assignments in DBS match those within Parts CRM
• Review whether accounts are being called on or underperforming and address this with Parts managers, GM of Parts, and Branch Management
• Other duties and projects as assigned

• 5+ years related experience and/or training or equivalent combination of education and experience
• Proficient in Microsoft Word and Excel
• Proven sales skills, preferably in a related field
• Leadership experience preferred
• Qualification as a parts journeyperson preferred
• Ability and willingness to travel frequently
• Ability to communicate effectively, both verbally and in writing
• Time management, strong organizational skills, detailed-oriented, accountability and dependability
• Excellent customer relations skills
• Solid business ethics and ability to apply a professional approach at all times
• Knowledge of heavy truck parts, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson

• $85,000 - $105,000 annually + variable compensation

Peterbilt Pacific