Clinical Records & Registration Clerk, Full Time, Information Management

• 2 year Health Information Management Diploma OR equivalent combination of education and experience in a health records or registration setting, may be considered
• One year recent related experience in a hospital or medical setting, preferably in a Patient Registration and/or patient scheduling environment OR formal education placement in a hospital clinical records department.
• Experience working with an electronic patient scheduling system
• Certified Health Information Management professional, preferred

• Performs reception duties, receives telephone calls and retrieves messages, returns calls and/or transcribes phone messages to the appropriate physician or clinical staff
• Acts as a front line contact person and receptionist for patients / customers
• Registers new and returning patients in appropriate electronic systems and answers client’s requests as required.
• Schedules, maintains and rebooks appointments through electronic scheduling system
• Initiates, retrieves and files the Personal Health Information (PHI) record for all patient admissions and registrations for requests from: physicians, clients, families, personal representatives, third parties in accordance with departmental process & procedures.
• Monitors and tracks all PHI record requests, outgoing and incoming within the patient care system where applicable
• Establishes and/or maintains the clinical record by filing, photocopying and distributing reports as required
• Ensures that the PHI records are prepared, scanned, indexed according to the quality assurance standards
• Ability to import and extract records within an electronic patient care records system for management of electronic PHI
• Maintains and promotes the confidentiality and security of personal health information
• Demonstrated accuracy and competency in word processing/keyboarding of 45 wpm with high

• Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care
• A hospital striving for excellence in care, education and research
• Committed to people centred approach to care delivery
• Competitive salaries with percentage in lieu of benefits & vacation
• Healthcare of Ontario Pension Plan (HOOPP)
• State of the Art Building with on-site parking

• On-site café and cafeteria with a variety of food options

• Corporate and unit/service specific orientation for new hires

• Focus on Healthy Workplace & Culture of Quality
• Employee & Family Assistance Program
• Education, mentorship and bursary opportunities
• Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
• Located on the shores of Lake Ontario surrounded by park land and walking trails

Providence Care