Summary of DutiesProvide advanced PAA support to the Fracture ClinicCoordination of all administration and clerical activities within the departmentDuties include: Patient Registration and updating of patient information, scheduling appointment, ordering and coordinating x-rays and other diagnostic proceduresChart preparation for all patientRespond to incoming phone calls, direct inquiries to appropriate personnel/areaOther administrative duties as requiredQualifications/SkillsGrade 12 educations with Post-secondary business/secretarial courses;Candidates who have successfully completed the hospitals PAA training will be given priority considerationOne year of Administrative/Business experience required, in a health care setting preferredMedical Terminology course preferredComputer/typing skills including Windows and MS Word are required;Keyboarding at 40w.p.m. with maximum 5% error RateDemonstrated Patient-Focused Care/Customer Service behaviorAdvanced organizational skills and ability to prioritize in a fast- paced environmentExcellent interpersonal skills and demonstrated understanding and ability to work in an inter-professional team environmentProficiency with SunnyCare and Quadramed is requiredProficiency with electronic payroll system is requiredTwo years of experience with the PHS (patient scheduling system) is requiredExperience in orthopedics and trauma is strongly preferredProven ability to respond effectively in a stressful situationsExcellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staffEffective time management skills and ability to multitask is essential If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.
