Consulting with clients to provide expert guidance on best practices, collaborating to design and implement tailored solutions that align with their needs. Leading new customer implementations by consulting with cross-functional teams, ensuring smooth transitions and alignment with client objectives. Acting as the trusted advisor and subject matter expert for clients regarding the Ready product, offering insights and recommendations to enhance its use. Continuously staying informed about the latest product features and functionality to offer up-to-date consulting advice and recommendations. Consulting with internal teams to drive consistency and quality in delivery practices, leveraging implementation experience to establish processes and best practices for the services organization. Advising clients on data formatting and using common Excel functions, such as VLOOKUP, to prepare files for seamless import into UKG Ready. Proactively communicating with clients and UKG project teams to provide status updates, consulting on potential issues, and delivering solutions for process or product challenges. Applying critical thinking and consulting expertise to resolve complex challenges, ensuring the successful completion of tasks. Lead clients through user acceptance testing, ensuring they understand and validate their customized configuration. Managing project milestones and utilizing tracking tools to ensure timely delivery, while advising on best practices for effective project management. Mentor and coach peers who are new in role or to the industry, as needed. 3+ years' experience implementing time and attendance, scheduling, labor management, HR/Payroll, ERP, or similar domain product/systems Must be bilingual in English and French Bachelor's degree in Computer Science, Information Systems or related field or equivalent professional experience SHRM, FPC, CPP a plus Excellent communication and consulting skills Ability to thrive in a fast-paced environment and remain agile in accommodating changes in business practices within the organization or industry. Plus de 3 ans d'experience dans la mise en oeuvre de produits/systemes de gestion du temps et des presences, de planification, de gestion du travail, de RH/paie, d'ERP ou de produits/systemes de domaine similaires Maitrise bilingue de l'anglais et du français. Baccalaureat en informatique, en systemes d'information ou dans un domaine connexe ou experience professionnelle equivalente SHRM, FPC, CPP un plus Excellentes competences en communication et en consultation Capacite de prosperer dans un environnement en evolution rapide et de rester agile pour s'adapter aux changements dans les pratiques commerciales au sein de l'organisation ou du secteur.
