Office Services Associate

• Serve as the first point of contact for visitors and clients, creating a warm and detail-oriented atmosphere.

• Handle incoming calls, direct inquiries appropriately, and provide general information.

• Facilitate employee onboarding processes, including safety inductions, access card issuance, and office tours.

• Prepare and manage monthly expense reports for executives.

• Oversee boardroom and meeting space usage, including scheduling, catering, setup, cleanup, and audio-visual support.

• Coordinate off-site events and meetings, managing venue bookings, catering, and technology needs.

• Collaborate with building management and the Office Services Lead to address maintenance and service requests.

• Administer travel arrangements, including booking flights and hotels, maintaining travel profiles, and managing related logistics.

• Support office events by planning and organizing activities that enhance workplace culture.

• Maintain office cleanliness, organization, and supplies, including reception, common areas, and kitchen upkeep.

• Proven experience in customer service or office administration roles.
• Strong skills in managing inbound calls and directing inquiries.
• Proficiency in handling office functions, such as photocopying, scanning documents, and data entry.
• Demonstrated ability to plan and book travel arrangements for staff.
• Experience in event management, including coordinating logistics and catering.
• Proficient in using Office applications, including Word, Excel, and Outlook.
• Attention to detail and the ability to maintain confidentiality in handling sensitive information.
• Knowledge of workplace health and safety practices, including first aid and emergency preparedness.

Robert Half