
Women's Advocate
- Hamilton, ON
- 24,29 $ par heure
- Contrat
- Temps-plein
- On-the-job training and professional development opportunities
- Childcare discounts
- Opportunities to get involved in our community
- A competitive total rewards package
- Assists in the operation of day to day shelter needs and working collaboratively with women to facilitate a plan to safe and effective independence;
- Conducts intake meetings and assessments of clients/residents to identify client needs, provides information and referrals in the areas of housing, health, employment, education, social assistance matters, and counselling;
- Maintains appropriate record keeping and reporting in accordance with YWCA Hamilton policies and procedures, and department specific procedures;
- Provides reports and updates to Program Management when required;
- Communicates, advocates and collaborates with community agencies (e.g. courts,
- legal services, housing) to provide resources and referrals to clients/residents;
- Works with clients/residents individually and/or in groups to improve social and living skills by providing regular programming (e.g. goal setting, safety plans, planning);
- Works within general rules, procedures and standards, referring issues or problems
- to supervisor;
- Provides crisis intervention and counselling support;
- Participates in case conference meetings and case management development;
- Provides light housekeeping (preparing room for occupancy and clean units as clients move out, laundry) and serves prepared food to residents;
- Maintains high level of confidentiality when working with sensitive and personal client, employee and contract information;
- Provides front line desk support including safety and security for Transitional Living building during evening and weekend hours;
- Understands emerging trends, leading practices, industry professional standards;
- Provides recommendations to strengthen existing policies and/or processes;
- Nurtures and forms meaningful internal and external working relationships and partnerships;
- Supports YWCA Hamilton mission, vision and values;
- Perform other duties as required.
- Works a 37.5 hour work week; rotating shifts (days, afternoons, evenings, nights) – weekday and/or weekend;
- Regularly works in emotional charged situations requiring resolution;
- Work environment may be hostile or violent at times;
- Two staff members work at Transitional Living per shift.
- Completion of 2 years college in social work or human services or equivalent;
- 1 to 3 years’ experience working with telephone and in person crisis management;
- Experience working with women with multiple barriers and concurrent disorders (mental health, addiction, violence);
- Experience working with newcomer women;
- Must provide a current Vulnerable Sector Police check or willingness to obtain at own cost;
- Must have current Standard First Aid and CPR certificate or willingness to obtain at own cost;
- Knowledge of harm reduction strategies and training in administering naloxone an asset;
- Must be able to work from a feminist, anti-racist/anti-oppressive perspective;
- Ability to work rotating shifts (days, afternoons, evenings) on weekdays and/or weekends;
- Excellent interpersonal and communication skills;
- Bilingual English/French or other languages an asset;
- Food Handlers certification an asset;
- Knowledge of social housing and in community resources.