CONFIDENTIAL* Chief Executive Officer
GlassRatner Executive Search
- Toronto, ON
- Permanent
- Temps-plein
They will lead a team of highly-motivated and experienced leaders with deep sector expertise and multiple years of tenure under their belt. Partnering with world-renowned clients, the company holds a commanding market position today and is seeking to further expand into new offerings, geographies, and business models.
The organization is backed by strong Private Equity partners committed to building a world-class sales and service organization in this sector.What You Will :
- Strategy – Define/redefine company strategy, validate value-creation plans, and develop new growth hypotheses to prepare for transaction; expand service lines and markets to accelerate growth
- Sales – Maximize existing accounts, acquire new clients, expand into new geographies, and continue to build towards a world-class sales organization
- Service – Enhance service levels while improving field staff productivity and operational efficiency
- Operations – Streamline cost structures, optimize overhead, professionalize the organization, and implement scalable processes for organizational maturity
- Account Management – Strengthen customer service foundations and personally manage Top-20 accounts through direct senior-level client relationships
- Leadership – Lead and continue developing a high-performing executive team while implementing proactive succession planning
- Financial Management – Partner with finance leadership and Board on comprehensive financial oversight, reporting, and disciplined investment decisions
- Other areas – As needed, work with PE partner to Integrate acquisitions and drive data-driven decision making across all functions
- 15+ years of work experience in relevant service or field-service based industries
- Proven success operating in mid-market; ideally driven a transaction successfully
- Deep understanding and experience of field services – value drivers, motivations, incentives
- Exceptional communication and relationship-building skills; able to influence at all levels
- Entrepreneurial mindset combined with a professional ethos, with the ability to thrive in a high-performance, low-ego, and collaborative environment
- Willingness to travel across North America
- A strategic thinker and an action oriented problem solver
- Outstanding influencer who can galvanize teams – on and off the field
- A team player who thrives in a fast-paced, values-driven, and entrepreneurial culture
- You deliver on your commitments at all levels of the company , and inspire others to do the same Committed to values that include authenticity, accountability, and continuous improvement
- Proven, repeated resilience to lead and keep going in challenging transformations