Leasing Coordinator

Forthright Properties

  • Winnipeg, MB
  • Permanent
  • Temps-plein
  • Il y a 1 mois
Established in 2011, Forthright Properties is a dynamic and rapidly growing professional property management company with a head office located in Winnipeg. With properties located across Manitoba & Winnipeg, we believe everyone should have a clean, attractive, and safe place to call home.Leasing CoordinatorUnder the direction of the Manager, the Leasing Coordinator will play an integral role in the complete leasing life-cycle process. This includes being the first point of contact with our prospective tenants and providing a friendly, personable, and positive initial experience over the phone, through email, text or in person.Key Responsibilities:
  • Respond to all inquiries via all forms of advertising and communication, including website, email, social media, phone, text, CRM and in person, while presenting properties and amenities in a positive light that encourage prospective tenants to engage in a lease with Forthright.
  • Schedule and confirm showing appointments.
  • Conduct showings and tours, highlighting features and benefits of available rental units.
  • Host Lease-up tours in show suites and assess show readiness/cleanliness of suites.
  • Receive security deposits and process applications as received.
  • Prepare lease documents and move in packages, accurately and timely.
  • Follow-up with prospects who attended recent showings, submitted inquiries, and those added to waiting lists.
  • Guide tenants through the lease signing process and be well versed in all leasing documents, having the ability to confidently explain terms and answer questions or concerns.
  • Conduct Unit Condition Reports during move-in and move out appointments, take photo documentation and address important information such as use of the Resident Portal, the Resident Reference Guide, important contacts, etc.
  • Stay informed about local property rental markets, trends, and competitors’ offerings to better understand and communicate rental rates.
  • Update all internal reports associated with Leasing.
  • Market rental units in line with corporate standards.
Education and Experience:
  • Post-secondary/formal education or training in a related field is required.
  • Experience with Microsoft Office Suite programs and webmail applications is required.
  • Exceptional customer service is required with experience in sales, negotiation, and customer care.
  • Ability to build trusting relationships with prospective tenants leading to successful tenancies.
  • Exceptional communication, tactful in approach, have the ability to redirect focus and transform negative perception into positive rewards.
  • Class 5 driver’s license required. Driving includes travel to properties located in Winnipeg and surrounding areas. Must have access to a reliable vehicle.
  • Exceptional problem-solving abilities expressed through informed independent decision making is required.
  • Exceptional organizational skills and a high level of attention to detail is required.
  • Experience with property management software (Entrata) is an asset.

Forthright Properties