Administrative Assistant, Reception
Durward Jones Barkwell & Company
- Hamilton, ON
- 49.500-66.000 $ par an
- Permanent
- Temps-plein
- Competitive compensation and benefits package
- Flexible work-life balance and summer hours
- Professional development, learning, and growth support
- A dynamic team of employees who desire to see everyone succeed!
- Status: Full-Time, Permanent
- Office Location: Hamilton
- Salary Range: $49,500-$66,000
- This role will participate in our Firm's structured Bonus program, and is eligible to receive our benefits plan.
- Reason for Hire: Replacement
- Promptly and courteously satisfying the needs of our clients in person, through email, and over the phone
- Maintaining an attractive reception area, ensuring it is kept tidy and fully stocked with brochures & business cards, and restocking as necessary
- Maintaining office cleanliness and supplied, including boardrooms and common areas
- Maintaining kitchen cleanliness and supplies, including the disposal of expired items, upkeeping fridge stock, the utilization of dishwashers, etc.
- Greeting clients as they visit the office, and offering refreshments
- Answers routine questions and general inquiries from clients, referring higher-level inquiries to the appropriate person
- Answering all incoming telephone calls on a multi-line telephone system and directing calls to the appropriate person
- Relaying messages to ensure clients receive prompt replies and high-quality service
- Receiving information provided by clients (i.e. accounting records, minute books, etc.), logging into the register (if applicable – e.g. T1s), and distributing to the appropriate person
- Maintaining CRA tracking log to record items sent and received to CRA
- Distributing information to clients such as T4s, T5s, T1s, and other client information
- Serving as back up to the Administrative Assistant role as required to support office and Firm objectives
- Successful completion of a Business or Office Administration program, or equivalent experience
- Previous experience in a professional services firm and a familiarity with accounting is an asset
- Proficient in Word, Excel, and PowerPoint, with an aptitude to learn standard firm software and other relevant applications and technical/office equipment
- Ability to differentiate when to take action independently or to escalate to appropriate personnel
- Ability to multitask and meet multiple and/or unpredictable deadlines in a demanding environment
- Demonstrates a high degree of confidentiality within a fast-paced and deadline-driven environment