Patrol Dispatch

Big White Ski Resort

  • Kelowna, BC
  • Permanent
  • Temps-plein
  • Il y a 1 mois
Description :Join the Big White Ski Patrol Team – Dispatch RoleLocation: Big White Ski Resort, British Columbia
Season Duration: Early November – Mid-April
Schedule: 4 days on / 3 days off, 10-hour shifts
Wage: $21.50–$24.50/hr (based on experience) + $0.50/hr upon completion of training logbook
Perks: Equipment & first-aid allowances, seasonal completion bonus, staff ski pass, discounted mealsMission:
“To go the extra mile to ensure our visitors enjoy a memorable alpine experience in a positive, safe, and friendly environment.”Key ResponsibilitiesDispatch Operations
  • Respond to telephone and radio calls; assist walk-in patients
  • Coordinate patroller deployment using dispatch software and maintain an accurate Dispatch Log
  • Monitor mountain conditions and communicate critical updates to field teams
  • Manage interdepartmental communications and coordinate with EMS
  • Document incidents, lift evacuations, search & rescue, and daily dispatch logs
Ski Patrol Operations
  • Provide first aid (WorkSafeBC-designated care) to guests and staff
  • Conduct incident investigations and risk management assessments
  • Perform slope opening/closing sweeps, lift evacuations, and snowmobile duties
  • Participate in slope watch, public safety initiatives, and avalanche control support
  • Serve as a frontline ambassador, offering friendly and professional guest service
Required Qualifications & Skills
  • Valid 80-hour+ first aid certification (e.g., OFA3, WFR, EMR/PCP, ASPA, NZ PHEC)
  • Typing speed of 40 wpm minimum
  • Proficiency in radio use, MS Office, and comfort with learning new software
  • Comfortable multitasking in a fast-paced, high-pressure environment
  • Advanced skiing or snowboarding ability
  • Excellent verbal and written communication
  • Strong organization, calm under pressure, and proactive problem-solving
Assets
  • Local mountain knowledge (Big White terrain familiarity)
  • Experience with emergency response coordination
  • Experience using 1Risk software.
Personal Equipment (Must Have by Start Date)
  • Patrol-approved helmet
  • One full set of ski or snowboard gear (boots, bindings, skis/board)
  • Smartphone with a data plan
Application ChecklistPlease include with your application: * Resume (PDF)
  • Cover Letter (PDF)
  • First Aid Certification
  • Any additional relevant certifications (AST1, CAA, blasting ticket, etc.)
Recruitment Timeline
  • August 1 – Interviews begin
  • August 22 – Reference checks complete
  • September–October – Offers sent
  • November 3 (tentative) – Training begins

Big White Ski Resort