
Staff Content Designer
- Canada
- Permanent
- Temps-plein
- Lead content strategy and UX writing across key Dropbox Dash features
- Align content design work with business goals, user needs, and established style guides
- Define, evolve, and champion content principles, frameworks, and reusable patterns
- Prioritize across competing needs to focus on the highest-impact projects
- Ensure content reflects feedback, metrics, technical constraints, localization, and accessibility best practices
- Elevate content and design quality through contributions in workshops and critiques
- Partner proactively with product designers, brand designers, researchers, product managers, engineers, and leaders at all levels
- Mentor other content designers and foster knowledge-sharing across the Dash Design team
- Collaborate with product marketing and other writing disciplines to ensure consistency across the user journey
- 7+ years of experience in UX writing, content design, or related fields
- Proven expertise in UX writing, content strategy, and systems thinking
- A portfolio demonstrating leadership and impact on work that delivered measurable value to users and the business
- Track record of influencing and collaborating effectively with cross-functional partners, including engineering, product, design, research, and leadership
- Ability to navigate complexity and prioritize a wide range of responsibilities in a fast-paced environment
- Experience mentoring and guiding other content designers, with a record of raising the bar for quality and practice
- Strong collaboration skills with a low-ego, team-first approach
- Experience working on 0→1 products
- Experience working on productivity tools and/or AI-products
- Passion for building team culture
- Competitive medical, dental and vision coverage*
- Retirement savings through a defined contribution pension or savings plan**
- Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
- Income Protection Plans: Life and disability insurance*
- Business Travel Protection: Travel medical and accident insurance*
- Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food & groceries, and much more
- Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
- Mental health and wellness benefits