Delivery Driver/Shift Leader
Canna Cabana
- Alberta
- Permanent
- Temps-partiel
- Provide assistance to store management in supervising and facilitating the daily operations of the store.
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM
- Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
- Provide direction, guidance and instruction to all store associates as required.
- Ensure store conditions are consistently upheld to established standards.
- Be the sales and customer service leader/role model in the absence of SM/ASM
- Greet and assist customers in a way that models exemplary conduct to other staff.
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
- Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
- Achieving sales target and store level KPI’s.
- Ensuring employees on shift are actively pursuing sales goals
- Oversee and assist in inventory management and be accountable for the inventory processes on shift.
- Deliver cannabis products safely and promptly within 45 minutes of order placement.
- Inspect and maintain the cleanliness and organization of the delivery vehicle.
- Verify customer identification before making deliveries.
- Follow assigned routes, transportation regulations, and safety protocols.
- Use delivery apps and communicate with customers as necessary.
- Manage cash floats and collect payments when required.
- Other duties as required.
- Completion of high school and College/CEGEP/vocational or technical training required
- Valid Driver's License and excellent and safe driving skills required
- A copy of current, clean driving abstract required with no violations in last three years and no major violations at any time.
- Minimum of 2 years work experience in the retail industry required. Cannabis industry preferred
- A valid First Aid certification is considered an asset
- Defensive Driver course an asset.
- Must have valid and current SellSafe certification for working in the retail cannabis store in Alberta
- Working smartphone with a data plan and charger required.
- Ability to effectively communicate both verbally and in writing
- Familiarity with local streets, neighborhoods, and route
- Highly responsible, reliable, and dependable
- Flexible schedule including evenings and weekends
- Strong customer service skills and problem-solving abilities
- Demonstrated sales and service orientation required
- Ability to work well under pressure in a fast-paced environment
- Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques
- High level of integrity and work ethic
- Professional/mature demeanor under stressful situation.
- Flexibility to be on call during 6–10-hour shifts
- Ability to work individually as well as part of a team
- High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Well-defined sense of diplomacy
- Thorough understanding of applicable health and safety legislation
- Professional, responsive, and positive work attitude is essential
- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
- Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
- Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
- Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
- E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.