Team Lead, Sales
- Québec
- Permanent
- Temps-plein
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Train and develop team members, providing ongoing coaching and feedback.
- Ensure compliance with company policies and procedures.
- Handle customer inquiries and resolve issues promptly and professionally.
- Monitor and analyze sales performance, implementing strategies to improve results.
- Collaborate with management to set the wheels in motion to achieve the sales plan each month.
- Take charge of store operations in the absence of management
- Handle performance evaluations if needed.
- Develop meaningful relationships with each client.
- Business development, customer relations and promotion of the store within the community.
- Achieve or exceed sales targets continuously.
- Foster an environment that puts the client at the forefront.
- Proven experience in a leadership role within luxury retail.
- Strong interpersonal and communication skills.
- Ability to motivate and inspire a team.
- Excellent problem-solving and decision-making abilities.
- Knowledge of luxury products and brands.
- Strong team player
- Flexibility to work evenings, weekends, and holidays as needed.
- Strong Knowledge of English & French
- Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec.
- Competitive earnings, including commissions and bonuses
- Social benefits
- Wellness program
- Award and recognition programs
- Innovative and unique training programs
- Employee discounts