Job purposeThe Senior Territory Manager is responsible for the attainment of sales objectives for Taro/Sun products across assigned key accounts throughout Western Canada, with a focus on driving profitability, strategic growth, and account penetration. In addition to managing a defined territory, this individual will serve as the regional lead for strategic accounts, act as a mentor to other team members, and collaborate closely with the Regional Sales Manager to support the development and performance of the broader sales team.This senior role demands a high level of market insight, account strategy, and leadership capability, with a proven ability to operate autonomously while contributing to team success. It is designed for high-performing professionals ready to take on leadership within their territory and influence beyond it. This position offers an opportunity to shape regional strategy, impact team success, and work alongside senior leadership to drive sustainable growth in the marketplace.Duties and responsibilities
Own key account strategy and performance within assigned high-value accounts across Canada with particular focus in Western Canada
Develop and execute strategic business plans to maximize territory and key account sales, with quarterly reviews and adjustments to enhance performance
Achieve and surpass territory sales and profitability targets vs budget
Serve as a regional mentor, providing guidance, field coaching, and support to Territory Managers to foster continuous improvement
Collaborate with the Regional Sales Manager in developing regional initiatives, team training, and onboarding of new representatives
Act as the primary point of contact for key pharmacy chains, distributors, and healthcare decision-makers, ensuring excellent service and relationship management
Monitor and report on competitive activity, market trends, and account dynamics to inform internal stakeholders
Work with cross-functional teams to resolve customer issues and manage account-specific programs
Ensure alignment with Taro/Sun brand strategies in customer messaging, trade spend, and pricing strategies
Deliver presentations at regional and national meetings to share best practices and commercial updates
Participate in trade shows, association events, and business reviews as a senior representative of the organization
Maintain strong fiscal discipline by managing territory budgets, trade spend, and operational expenses
Ensure compliance with industry regulations, corporate policies, and GMP requirements
Contribute to internal, regulatory, and customer audits as needed
Work collaboratively within your region to share best practices
Perform other duties as assigned
Additional responsibility (Only applicable to customer facing roles)Report any complaints/adverse events received from customers to the Pharmacovigilance department within 1 business dayQualifications
Bachelor's degree (Business or related field preferred)
5-8 years of sales experience, preferably in the pharmaceutical industry or a similar business-to-business retail environment
Proven experience managing key accounts and executing successful account strategies
Demonstrated ability to mentor, influence, and lead within a peer group or team setting
Strong business acumen, analytical thinking, and customer-centric approach
Exceptional communication, presentation, and negotiation skills
Valid driver's license in good standing; ability to travel regularly
The ability to utilize internal support systems, perform in-depth sales analysis, and develop strategic business building plans for the territory
Must be results-driven
Able to work both independently and within a team environment
Strong computer skills in Microsoft Office Software (Word, Excel, Outlook)
