
Bilingual Customer Service Representative
- Vancouver, BC
- 27,00 $ par heure
- Temporaire
- Temps-plein
Location: Remote - Anywhere in Canada
Pay Rate: $27/hourResponsibilities
- Answer customer inquiries via phone, email, and chat in a professional and courteous manner.
- Address and resolve customer complaints and issues in a timely manner.
- Assist clients and customers with account-related inquiries and issues.
- Provide accurate information about services and company policies to customers.
- Document all customer interactions and maintain accurate customer records.
- High school diploma or equivalent (Associate or Bachelor's degree is an asset).
- Excellent verbal and written communication skills.
- Fluent in English and Dutch.
- Strong problem-solving and analytical abilities.
- Proficient with Microsoft Office and customer service software.
- Paid training to set you up for success.
- 100% remote - work from anywhere in Canada.
- Safe and supportive work environment.
- Competitive hourly rate.