Human Resources Manager - Sales, Service, and Aftermarket - North Division
- Toronto, ON
- 90.000-150.000 $ par an
- Permanent
- Temps-plein
- Serve as a strategic partner to business leaders, guiding decisions related to people, structure culture, engagement, and talent
- Drive workforce planning, talent management and development
- Lead performance management, succession planning, and development of leaders
- Oversee employee relations needs
- Serve as a resource for employees and managers in support of creating a better workplace and proactively supporting problem resolution
- Advise management in appropriate resolution of employee relations issues and ensure adherence to various state and federal regulations
- Lead and resolve high-risk employee relations and labor relations matters, partnering with HR Policy & Process and/or Legal as needed
- Analyze metrics and data to inform strategy, identify risks, and drive improvement in engagement, retention, and performance.
- Understand legal requirements and government reporting regulations affecting the organization and ensure policies, procedures, and reporting are in compliance
- Interview and help select candidates to fill vacant positions
- Respond to inquiries regarding policies, procedures and programs
- Provide assistance and training to management in interviewing, hiring, terminations, promotions, performance reviews, performance management, EEOC, ADA, FMLA and other government requirements. Identify employee-focused location training needs and implements training programs
- Analyze collective bargaining agreement and develops interpretation of intent, spirit, and terms of contract to counsel management in development and application of labor relations policies and practices
- Represent management and meets with shop stewards and supervisors to investigate and resolve grievances
- Prepare statistical reports of types and frequency of actions taken concerning grievances, arbitration, mediation, and related labor relations activities, to identify problem areas.
- Verify adherence to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours, and working conditions
- Represent management in labor contract negotiations or serves as resource to negotiators by providing information on provisions of current contract and significance of proposed changes
- Furnish reference documents and statistical data concerning labor legislation, labor market conditions, prevailing union and management practices, wage and salary surveys, and employee benefits programs for labor contract negotiations
- Travel within division up to 25%
- Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
- Bachelor’s degree or equivalent experience
- 4+ years of Human Resources Business Partner/Manager experience
- Experience supporting a remote workforce
- Field sales organization support experience
- Highly collaborative and team-oriented
- Strong business acumen with ability to work effectively across business lines and varying cultures
- Experience working in a complex organization with multiple stakeholders
- Ability to establish a high level of trust and credibility in the organization
- Ability to multi-task and handle various projects simultaneously to drive timely results
- Excellent communication and interpersonal skills with the ability to interface comfortably at all levels both internally and externally (encompasses verbal, written, listening)
- Demonstrated influence capabilities including the ability to influence others outside of direct management sphere of influence
- Experience in analyzing HR policies, programs and other related human resources data
- 8+ years of Human Resources Business Partner experience
- Professional in Human Resources (PHR) or Sr. Professional in Human Resources (SPHR) certificate
- Working with and supporting complex sales incentive plans
- Performance management experience
- Experience supporting union environments
- Previous experience supporting Canadian teams
- Multiple Medical insurance plan options + Dental and Vision insurance
- 401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2% of employee contributions
- Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
- Short term and long term disability
- 120 hours (3 weeks) Paid Time Off for new employees + 11 company paid holidays
- 40 hours paid sick time
- Paid Parental Leave and Tuition Reimbursement after 6 months of continuous service