Senior Sales Manager

• Drive sales and bookings by developing new business, maintaining corporate client relationships, and increasing utilization of hotel and convention facilities.
• Oversee, coach, and support the Sales & Catering Team to achieve targets, maintain service standards, and grow their skills; assist with recruitment and performance management as needed.
• Collaborate with the Director of Sales & Catering on strategy, forecasting, action plans, and process improvements to maximize revenue and efficiency.
• Represent the hotel at trade shows, sales trips, and industry events, while coordinating sales calls and client meetings for the team.
• Ensure accurate proposals, contracts, and event details are completed in line with hotel standards and communicated across departments for flawless execution.
• Provide regular sales reports, market insights, and updates on group activity to senior leadership.

• Completion of a post-secondary education in hospitality, sales, or a related field.
• Minimum five (5) years of previous related hotel/hospitality sales experience.
• The proven ability to make sales presentations and possess strong public speaking skills and abilities.
• Exceptional interpersonal, communication, computer and organizational skills complemented by team building and motivating activities.
• Proficiency in Microsoft Office; experience with OPERA is a strong asset.

• This position may be eligible for participation in our 4-day work week program, subject to operational requirements.
• This is a full-time position, typically Monday through Friday, with flexibility in scheduling. Reliable transportation is required for both local and out-of-town travel and sales calls.
• This is a salaried position, with compensation based on experience and qualifications.
• Must be able to pass a basic security clearance and provide a clean drivers abstract every year.

West Edmonton Mall