Key Account Representative
Sysco
- Edmonton, AB
- Permanent
- Temps-plein
- Deliver the sales targets established in a detailed account plan
- Drive penetration and minimize lost business to achieve profitable sales growth and special objectives within assigned accounts
- Engage Experts to improve closed/won sales performance
- Collaborate with Business Development Managers to support growth strategy throughout customer lifecycle
- Research customer business needs and develop a mix of products and services to meet these needs
- Manage pipeline of penetration opportunities leveraging analytically generated product recommendations
- Understand Customer contracts and enforce compliance mutually
- Track expiring contracts and participate in building of new Master Service Agreement
- Offer value-added services to Customers as needed to help support growth and Customer loyalty
- Be informed of market conditions, product innovations, competitor products, prices and sales, and share information and knowledge with customers as part of a value-added service
- Answer customer’s questions about products, prices, availability and product uses
- Provide product information and practical training to customer personnel
- Communicate effectively with Sysco and Specialty Companies servicing Customers to maximize Customer experience (i.e. new location openings, order guide changes, limited time offers, etc.)
- Participate in company functions, customer visits and customer events
- Attends and participates in general sales and district meetings
- Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data
- Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files
- Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
- Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
- Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
- Perform other duties as assigned.
- Minimum of 2 years’ experience in sales
- Completion of post-secondary education or equivalent experience; CPSA designation is preferred
- Proven ability to cultivate relationships and grow sales
- Strong financial and business acumen and ability to properly plan and execute business plans
- Demonstrated skills in the area of consultative selling, networking and negotiations
- Strong communication and interpersonal skills and ability to work with and influence a variety of key stakeholders
- Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
- Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
- Ability to understand and manage compliance to contracts
- Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
- Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
- Valid driver’s license in good standing with access to a vehicle is required.