Field Service Engineer

ABB

  • Québec, QC
  • Permanent
  • Temps-plein
  • Il y a 2 mois
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the worldThis Position reports to: Service ManagerABB’s Process Automation business area enables customers to operate some of the world’s largest and most complex industrial infrastructures, helping them outrun – leaner and cleaner.We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services.Your Role: Own the Challenge
  • Install, commission, calibrate, and perform preventive and corrective maintenance on ABB analytical systems at customer sites.
  • Diagnose and repair faults in analytical instruments while minimizing production downtime.
  • Provide after-sales technical support and propose solutions tailored to customer needs.
  • Train customers and on-site personnel on the use and maintenance of equipment, and perform necessary system updates.
  • Write detailed service reports outlining interventions, corrective actions, and recommendations.
  • Collaborate with engineering and product development teams to improve system reliability.
  • Comply with safety standards and applicable regulations during all interventions.
  • Travel frequently internationally, sometimes on short notice, and contribute to revenue growth by promoting product and service sales.
What it takes to Run what runs the world
  • Degree in engineering or technical studies (DEC, Bachelor's) in electrical, physics, mechanical, electromechanical, or a related field, with at least 3 years of on-site troubleshooting and repair experience in an international after-sales service context.
  • Experience with analytical systems, spectroscopy, gas analysis, or industrial automation technologies, along with strong knowledge of electronics, sensors, PLCs, and industrial communication protocols.
  • Ability to work independently, solve problems effectively, with a strong customer service orientation and availability to travel internationally up to 70% of the time.
  • Proficiency in both French and English, spoken and written.
  • French is required. English is also required to communicate with customers outside Quebec on a regular basis.
Why ABB?We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.#ABBCareers#RunwithABB#Runwhatrunstheworld#LI-hybridABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:WomenIndigenous peoplesMembers of visible minoritiesPersons with disabilitiesABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

ABB