Systems Administrator

• Monitor, maintain, and improve our virtualized environment (VMware) and core on-prem services and cloud services on Google and Azure.
• Perform routine maintenance, patching, performance troubleshooting, and capacity planning support.
• Own Windows Server operations (file shares, NTFS permissions, backups, updates, service reliability).
• Script and build tools to automate IT tasks (terraform, ansible, docker and kubernetes experience a plus)

• Administer Active Directory (user/group management, access policies, baseline configurations).
• Manage account lifecycle across studio services (onboarding/offboarding, least privilege, access reviews).
• Support productivity and collaboration tooling administration (including Google Workspace)

• Support LAN services (e.g., DHCP/DNS) and day-to-day connectivity troubleshooting.
• Configure and maintain VLANs in collaboration with the team to support segmentation and studio needs.
• Support secure VPN access and troubleshoot remote connectivity and authentication issues.
• Working with firewall technologies such as SSL Deep Packet Inspection, IDP, ZTNA, HA, SDWAN

• Administer and support Perforce and Git services (access, permissions, backups, performance triage).
• Partner with engineering to keep developer workflows stable (auth, storage, large repos, onboarding/offboarding).

• Triage outages and security incidents; coordinate fixes and follow through with preventative improvements.
• Help implement practical security hardening and safe-data handling practices across the studio

• Automate repetitive tasks using PowerShell (and other scripting as needed).
• Maintain clear documentation (runbooks, change logs, diagrams) and improve operational workflows

• Track and manage work through Atlassian/Jira and/or Azure DevOps (ADO), keeping tasks visible and well-scoped
• Act as an escalation point for complex issues and occasionally mentor junior IT team members

• Have 3+ years in systems administration / IT operations in a Windows-centric environment.
• Have supported a production environment with many end users and competing priorities

• Are confident administering Windows Server (file shares, permissions, patching, backups, troubleshooting).
• Have experience with linux server environments.
• Have practical experience with VMware and VM lifecycle management.
• Have strong fundamentals in networking, including VLANs and structured troubleshooting.
• Have hands-on experience with Active Directory and access management best practices.
• Are comfortable supporting VPN access in a security-minded environment.
• Have admin/support experience with Perforce and Git (permissions, user management, basic maintenance, backup/restore awareness)

• Work effectively in Jira and/or ADO (triage, prioritization, clear ticket updates, and follow-through).
• Communicate clearly with both technical and non-technical teammates.
• Stay calm under pressure and take a structured approach to incidents and root-cause follow-up

• Are security-minded (least privilege, good hygiene, proactive patching).
• Take ownership and look for ways to reduce toil through automation and better processes

• Experience administering Fortinet (policies, VPNs, security features, troubleshooting).
• Endpoint management experience (Windows/macOS), baselines, and device security practices.
• Familiarity with monitoring/alerting, log collection, and operational dashboards.
• Experience supporting Linux (Ubuntu) in mixed environments.
• Backup/DR experience (restore testing, retention planning, recovery documentation).
• Experience supporting a creative/production studio environment (or similarly fast-paced teams)

Blackbird Interactive