Delivery Specialist - Don Valley North Lexus (DVNL)
Weins Auto Group Voir toutes les offres
- Markham, ON
- Permanent
- Temps-plein
- We offer a competitive compensation plan and a top-notch benefits plan
- We are with you and value your loyalty by investing in your future with generous group RRSP options and matching program
- We know everyone needs a long weekend from time to time. We try our best to make that happen for our retail associates.
- We are lifelong learners and want to support our associates who endeavour to continue their education through our Educational Reimbursement Program
- We have a generous Vehicle Purchase Program along with a Parts & Service Discount
- We invest in your career with development and training opportunities.
- We know employees need support from time-to-time. Our Employee Assistance Program is accessible to all associates.
- We want more associates just like you and we offer an Employee Referral Program to thank our associates for a great referral
- We celebrate personal and professional milestones and team events
- We want to promote healthy lifestyle, and offer a generous fitness discounts & more
- Valid Driver’s License and clean Driver's Abstract
- Valid OMVIC License (or ability to obtain)
- Provide exceptional customer service with positive energy and enthusiasm
- Professional, friendly, and outgoing personality
- Ability to communicate effectively with great attention to detail and exceptional organizational skills
- Possess great attention to detail and have exceptional organization skills
- Proficient with Microsoft Office Suite
- Fluent in English, Cantonese and Mandarin speaking is preferred
- Provide customer satisfaction by ensuring a seamless flow from vehicle purchase to delivery
- Work with the Financial Services Department to coordinate all paperwork and administration for the delivery of vehicles to our guests (including but not limited to: insurance confirmations, bills of sale, aftermarket contracts, and other admin items as required)
- Secure the following required documentation from the customer prior to delivery: insurance confirmation, void cheque or pre-authorized payment form; articles of incorporation (if a company); third party payment form; copy of drivers’ licenses
- Pre-Delivery: Coordinate all pre-delivery vehicle prep work to ensure the vehicle is in perfect condition prior to customer delivery
- Post-Delivery: Complete a full product presentation with the customer, reviewing the operation of the vehicle and highlighting key features and benefits
- Provide an orientation tour of our service and parts department for new customers, and schedule their first service appointment
- Review post-sale Customer Satisfaction Index (and social media review) form and complete follow-up Customer Satisfaction calls and letters after vehicle delivery
- Assess skills and competencies through simulated training environments.
- Analyze responses to training modules or testing scenarios.
- Generate performance insights to support hiring decisions.
Nous sommes désolés mais ce recruteur n'accepte pas les candidatures en provenance de l'étranger.