Junior Operations Specialist

• Financial Administration: You will streamline our financial processes and improve operational efficiency by owning key workflows.

• Manage the end-to-end invoicing process for new customers, including drafting welcome and collections emails.
• Handle pre-approved expense cards and adhere to built-in approval procedures.
• Process and track receipts and expenses using our internal system.
• Assist in travel budget estimations.
• Office and Facilities Management: You will become the office linchpin, creating a seamless and productive environment for everyone.

• Act as the primary point of contact for building management communications.
• Oversee regular office orders and restock essential supplies.
• Manage kitchen operations, including acting as the Kitchen Manager to ensure a tidy space and stocked.
• Manage office key card access for new and existing employees.
• IT and Inventory Support: You will help keep our team productive and our technology organized.

• Maintain the company's computer and equipment inventory.
• Provide basic computer troubleshooting and support for the team.
• Handle the IT provisioning for new hires and exiting employees.
• Travel: You will support our team by managing travel and conferences.

• Book and manage travel and conference arrangements for employees.
• Handle all aspects of company apparel and branded merchandise management.
• Coordinate business card orders.
• Safety and Culture: You will directly contribute to our team's well-being by fostering a positive, safe, and collaborative workplace.

• Lead and run the Health and Safety Committee.
• Contribute to maintaining a positive and organized work environment for everyone.

• Other duties as assigned

• Post-secondary degree in Business or a related field.
• Ability to be onsite at our Toronto Office location 5 days a week.
• A valid workers' health and safety certificate is required or the willingness to obtain training.
• Previous experience in an administrative, operations, or office management role is an asset.
• Exceptional organizational skills and attention to detail.
• Proficiency with Google Workspace.
• Strong verbal and written communication skills.
• Ability to work independently and manage time effectively.

• This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure
• You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition.
• We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto.
• There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company.
• We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation.
• We are proud to offer every CityZen an internal mentorship program, in-role professional growth, skill-based development & learning, and internal promotion opportunities.
• We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way.

Citylitics