Fitness Centre Shift Lead
Mount Royal University Voir toutes les offres
- Calgary, AB
- 15,00-18,87 $ par heure
- Permanent
- Temps-plein
- Mentor and observe personal training practicum students.
- Track and record personal training client visits.
- Communicate the intake process to potential clients.
- Facilitate orientations for youth and fitness centre users.
- Educate patrons on the safe use of fitness equipment.
- Prepare for classes, including setting up facilities and equipment.
- Record and analyze class statistics.
- Assist with staff evaluations and program administration tasks (e.g., class lists).
- Ensure cleanliness in studios and storage rooms.
- Provide supervisors with input and feedback on the MOVE MORE program.
- Oversee daily operations related to the MOVE MORE program.
- Enforce and educate on MOVE MORE policies.
- Maintain equipment inventory and submit work orders as needed.
- Build relationships with clients through engagement, assessment, and motivation.
- Demonstrate professionalism in communication, attire, and punctuality.
- Collaborate effectively within a team.
- Supervise fitness centre associates, providing coaching and support for daily operations.
- Conduct facility checks to ensure safety, cleanliness, and proper user conduct.
- Monitor capacity in all fitness areas.
- Address and resolve customer complaints and inquiries face-to-face.
- Enforce facility policies and regulations.
- Perform equipment checks and manage fitness and recreation activity spaces.
- Clean and organize all fitness areas and equipment.
- Complete assigned tasks from direct supervisors.
- Understand and implement emergency and evacuation procedures.
- Employ strong critical thinking skills.
- Support various stakeholders, including academic classes, wellness programs, and rental groups.
- Provide fitness center tours and youth orientations
- Health & Physical Education Degree or Kinesiology Degree (or working towards)
- Personal Fitness Trainer Diploma or equivalent (or working towards)
- Personal Trainer certification or in progress (e.g., C-SEP, ACE)
- Specialty certifications (e.g., Older Adult, Strength and Conditioning)
- Current Intermediate (Standard) First Aid with CPR-C or the ability to obtain certification by the first shift
- At least one year of experience in the fitness or recreation industry
- Knowledge of ActiveNet software
- Excellent communication, organizational, and interpersonal skills
- Customer service and conflict resolution experience