
Account Manager
- Toronto, ON
- Permanent
- Temps-plein
- High-energy Collaborative Environment: JANA combines the energy of a start-up software organization with the discipline of a precision engineering firm.
- Social Events: Join the entire JANA Team for fun virtual Social Events like our Beer Club. We also like to get together for in-person events such as our Annual Birthday Bonspiel, Holiday events, our annual Company Picnic, and team events!
- Best-in-Class Benefits: JANA offers all employees a comprehensive benefits package including a Healthcare Spending Account, Medical, Dental, Life Insurance, AD&D, Drug coverage, Disability coverage, as well as a Wellness Benefit!! JANA also provides employees with the opportunity to get support with mental wellness through our Employee Assistance Program.
- Giving Back: JANA is dedicated to giving back to our community. We hold an annual food drive for the Aurora Foodbank and have become one of their top contributors!
- JANA promotes a healthy work-life balance: Through our comprehensive vacation program, floater days, which allows JANA employees are able to take time to rest and rejuvenate!
- Employee Recognition: We aim to Win, and we love to celebrate Wins with our People. We also offer a Phantom Share Program and annual bonuses!
- Develops strategic and tactical plans for prospective accounts, identifying gaps and opportunities to win the business, to meet and exceed JANA sales targets
- Plans prospective meeting agendas in alignment with strategic and tactical plans
- Demonstrates a strong understanding of the North American Pipeline marketplace, Integrity Management, industry trends and current/future regulatory and legislative requirements
- Articulates the features, benefits and value of the full JANA solution suite to prospective clients and industry influencers
- Builds consultative relationships at various levels within prospective organizations and offers strategic advice where required
- Develops market awareness – as a JANA evangelist – and consistently works to educate and change prospective customer mindsets, including industry influencers, towards viewing JANA as a key thought and solution leader in Integrity Management
- Exercises strong sales process, discipline and acumen
- Builds and manages an effective sales funnel within JANA's CRM (Salesforce) and works the pipeline with forecasting consistency and accuracy
- Adheres to JANA sales metrics utilizing CRM reporting tools, templates and disciplines
- Represents JANA at industry events (association meetings, tradeshows, conferences, etc.)
- Marshalls internal JANA resources, where required to win the business, including technical demos, executive level meetings, product support, RFP responses, Proof of Concepts, Statement of Work preparation, etc.
- Maintains a high level of customer satisfaction through both direct client interaction and internal departmental client interaction
- Reports relevant market information on competitors, customers and market trends
- REQUIRED: Undergraduate Degree preferably in STEM or Business/Management
- REQUIRED: Strong negotiation skills and experience
- REQUIRED: 5-10 years of National / Global sales experience, providing technical or software-based solutions
- PREFERRED: 5-10 years of Software sales experience in energy, utilities, oil and gas
- REQUIRED: Excellent communication skills, both verbal and written communication
- PREFERRED: Experience in the gas pipeline industry
- REQUIRED: Ability to travel across North America to meet with existing/prospective clients and participate at industry trade events. Travel requirement approx. 40%
- The JANA Way: Functions in alignment with JANA's Values and Professional Culture
- Collaboration: Develops and leverages relationships with stakeholders to stretch and impact the business
- Empathy: Genuinely understands the needs of the customer and demonstrates an awareness to help the customer “Win” while managing and aligning the “Win”
- Acts like an Owner: Delivers results, creating value for our brand, our business, our customers and key stakeholders
- Fast/Agile: Removes barriers to move faster, experiments and adapts, thrives under pressure and is fast-paced
- Speaking/Presenting: Clearly articulates ideas, opinions and information in technical presentations and speeches so that the intended purpose is achieved and the needs of the audience are met
- Analytical Thinking: Summarizes information concisely and clearly identifies key elements, patterns, results or relationships; utilizes data to draw conclusions and make fact-based decisions
- Creative Thinking: Generates innovative, out-of-the-box approaches and improved solutions
- Prioritization: Coordinates and organizes resources and people in efficient and effective ways to accomplish larger strategies and goals
- Computer Skills: Proficiency in the Microsoft Suite, with working knowledge of SalesForce