Service Administrator
Survitec Voir toutes les offres
- Terre-Neuve-et-Labrador
- Permanent
- Temps-plein
- Receive, process, and track customer service orders, including custom and special requests
- Plan and coordinate technician schedules, parts, and service resources
- Act as a key point of contact for customers, resolving questions and service issues professionally
- Provide quotes for local customers using standard pricing and terms
- Issue service certificates and update systems to support future servicing notifications
- Monitor work progress and ensure accurate and timely billing
- Work closely with Finance to resolve credit or billing matters quickly
- Support stock monitoring and assist with inventory counts when required
- Ensure all work follows Survitec policies, safety standards, and regulatory requirements
- Identify opportunities for process improvements and contribute to continuous improvement initiatives
- Represent Survitec professionally and demonstrate strong product and service knowledge
- Promote a safety-first, inclusive, and collaborative workplace culture
- Builds strong customer relationships
- Communicates clearly with different audiences
- Handles multiple priorities and complex information confidently
- Takes ownership and follows through on commitments
- Makes sound decisions and solves problems effectively
- Works well in a team and supports shared goals
- Stays positive and resilient under pressure
- Looks for better ways to improve processes and results
- Education equivalent to A-Level or Further Education College
- 1-3 years of experience working independently in a service, administration, or operations role
- No formal management experience required
- You are organized, reliable, customer-focused, and eager to grow your career within a global organization.
- Extended Health & Dental Benefits
- Life Insurance and Optional Life Insurance
- Short-Term and Long-Term Disability Coverage
- 5 paid sick days (as per NL regulations)
- 12 paid statutory holidays
- Vacation entitlement based on years of service
- Birthday day off
- Company anniversary holiday benefit
- Gift cards after 5 years of service
- Ongoing training and development opportunities
- Drive - We act with passion and purpose
- Collaboration - We succeed together
- Innovation - We continuously improve and challenge convention
- Resolve - We turn challenges into opportunities