
HVAC Controls Service Team Lead
- Kingston, ON
- Permanent
- Temps-plein
- Competitive pay and Commission plan.
- Sign-on bonus and relocation allowance available for qualified candidates—conditions apply.
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- JCI Employee discount programs (The Loop by Perk Spot).
- Company vehicle, tools, and equipment provided to complete all jobs.
- Scheduling and management support.
- Under general direction, responsible for the service, repair, design, configuration, and operation of complete HVAC building control systems and other low voltage control sub-systems (i.e. lighting, nurse call, data networks, etc.) to meet the intent of the customers and JCI goals.
- Accountable for the quality, timeliness, and efficiency of service and repairs.
- Develops advanced software programs and systems commissioning and resolves complex issues to ensure the proper systems operations of building control systems.
- Provides detailed information and submittals to communicate systems design and operation to end-users, consultants, sales and service teams, and subcontractors.
- Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction.
- Maintains customer satisfaction while balancing financial goals and safety compliance.
- Supervises and provides leadership and work direction to Service Controls Technicians and Senior Controls Technicians, and ensures developmental plans are in place.
- Collaborates with sales to ensure all sales opportunities are supported, including linkage to installation opportunities.
- Recommends and supports staffing requirements and skills development for the successful and profitable execution of the business.
- Ensures that serviced account portfolios achieve growth, profitability, and customer satisfaction.
- Designs, programs, and services technically complex building control systems.
- Develops and tests complex software programs necessary to operate the system per the customer's facility requirements.
- Audits the effectiveness of HVAC control system operations and makes changes to improve performance.
- Creates flow diagrams, equipment schedules, sequence of operations, bill of material, network layouts, and electrical schematics as required for service and/or installation.
- Product selection, ordering, and tracking for assigned jobs.
- Assists controls techs in the loading and commissioning of all system and network-level controllers, as required.
- Assists in the validation of complete control system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
- Provides field change information to the team for the creation of as-built drawings and software where required.
- Keeps management and JCI contractor or customer informed of job progress and issues.
- Assists or delivers site-specific training for owner / operator on the total building control system.
- Participates in turnover meetings with sales and operations.
- Performs value engineering to provide cost effective results while maintaining customer satisfaction.
- Adhere to all JCI and customer safety standards, providing safety leadership and instruction to control technicians.
- 3-year diploma in Instrumentation, Mechanical, Electrical, or Energy Systems Engineering Technologist or equivalent diploma.
- 5-10 years of experience programming, installing, and commissioning building automation and HVAC control systems.
- Demonstrated knowledge of the construction, service mechanical, electrical, and HVAC industry.
- Demonstrated knowledge and understanding of mechanical drawings, electrical wiring diagrams, control theory, automatic temperature controls, building automation systems, and other building subsystems.
- Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e. Modbus, LON, BACnet, etc.).
- Ability to relate technical knowledge to a non-technical audience.
- Demonstrated advanced computer skills, and computer-related drafting tools, such as Visio.
- Understanding of IP networking for building automation systems.
- Must have 10 years of Canadian Residency to obtain valid Secret Level 2 Government Clearance.