
Youth Worker-Overnight (Connection emergency housing)
- Richmond Hill, ON
- Permanent
- Temps-plein
- Follow up with youth regarding their case plan, goals, and activities, and make referrals or do warm transfers as required. Youth worker will be a prime worker to up to 4 youth at a time that are residing in the connections program
- Work with youth to assess their housing needs and help them look for housing. (Youth with higher needs will be referred to the Housing Support Worker.)
- Make appropriate referrals to Housing Workers, ATS, Individual and Family Counsellors, Employment, Education, Specialized Support Workers such as Mental Health or Addictions, and others as required.
- Provide youth with encouragement and help connect them to supports that will help them address challenges in their lives and, once re-housed, will provide supports that help them to maintain their housing.
- Provide ongoing daily support, assistance and encouragement to break the cycles of poverty and homelessness.
- Facilitate weekly resident meetings to communicate programs available to residents and receive feedback and address program/client concerns. Workers receive and record concerns from residents and follow up until resolution is achieved. A meeting is held each week on a designated day and time.
- Provide support, crisis intervention and conflict resolution as required.
- Conduct Exit Interview with client and enter discharge information into HIFIS. Clean out room of discharged client.
- In the event of a crisis or critical incident, immediately reports to appropriate level.
- Provide youth with a safe place to stay and basic needs (food, bedding and hygiene) while they emerge from crisis.
- Within 72 hours of admission, conduct the full Intake process with clients, using the VISPDAT needs assessment tool, the Rapid Re-Housing, Triage, and Intervention program, and the HIFIS case management goal-setting tool.
- Responsible for nightly room checks; to ensure safety of the residents and facility. Medication administration, monitoring, storage, and disposal (as required).
- Enforces house rules, policies, and procedures. Make regular rounds throughout program areas and communicate regularly with staff from other program areas
- Follows appropriate policies and procedures of 360°kids. Ensures that the program operates in line with 360°kids’ mission, vision and values and activities comply with applicable standards and laws.
- Completes all mandatory recording and reporting including daily documentation, statistical data collection, recording case notes in HIFIS and input required data fields into HIFIS and Client Records.
- Attends training workshops and relevant conferences that pertain to the role. Other duties as required.
- Post-Secondary degree/diploma in a Child/youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth.
- Minimum of three years’ experience working with “at-risk” or street involved youth.
- Experience using a case management system or HIFIS and VI-SPDAT an asset.
- Therapeutic Crisis Intervention (TCI), Suicide Prevention training an asset.
- Current First Aid/CPR certification an asset.
- Current Broad Record Check (BRC)
- Demonstrated extensive knowledge of working with youth, including understanding of the regulatory environment (e.g. CFSA).
- Demonstrated client focused counselling skills and role modelling.
- Must possess excellent communication skills and have the ability to be adaptable with a flexible approach taking into consideration the unique qualities of each client.
- Exceptional interpersonal skills that promote positive team building, negotiation, and conflict resolution.
- Will possess a broad knowledge of community resources and the ability to strongly advocate for clients and professional referrals.
- Shift timings - Sun-Thursday Overnight rotation between 11pm-7am and 11:59pm-8am