Assistant Property Manager
- Calgary, AB
- Permanent
- Temps-plein
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
- Reviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
- Adheres to Hines’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased
- Processes resident move-ins and move-outs by reviewing lease terms and requirements
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
- Develop communications (flyers, etc) for marketing purposes of events, resident communication, and the property
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisor
- Plan, promote and deliver resident events and activities ensuring resident’s find value outside the walls of their apartment home
- Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed
- High school education or equivalent from accredited institution
- Two or more years prior experience in property management or in a related industry preferred
- Intermediate knowledge of Microsoft Office
- Knowledge of basic accounting practices
- Excellent verbal and written communication skills