
Inside Sales Specialist - North America (Remote)
- Montréal, QC
- Permanent
- Temps-plein
- Achieve quarterly and annual lead generation goals as outlined in the sales incentive comp plan;
- Handle inbound client emails and calls, qualify leads, and grow client relationships at the appropriate levels;
- Collaborate effectively with the Business Development team, bringing potential opportunities to their attention;
- Effectively transfer accounts and client information to the Regional Business team;
- Expand client requests upselling for the business unit when possible;
- Provide sales activity reports to management on a regular cadence;
- Develop client call cycle to achieve objectives and sales plan;
- Provide general intelligence on key competitors;
- Sell the business unit’s capabilities leveraging the differentiation framework;
- Collaborate with companywide resources to achieve superior customer satisfaction;
- Organize and hosts client visits if required;
- Uses Salesforce CRM to manage internal communication and document territory and client information as required;
- Ensures Salesforce CRM is maintained to a high standard of data integrity, managing Leads and Campaigns;
- Maintain frequent email and phone contact with clients to grow and expand business relationships;
- Leverage Marketing, SMEs, and Customer Service and Support Staff to support client discussions and heighten clients’ awareness of business unit services;
- Create leads from literature and industry events including peer-reviewed journals, poster/symposium presenters, and attendee lists, as well as from other sources as necessary;
- Perform other duties or projects as assigned by management.
- Bachelor's degree in life science or business field preferred.
- Moderate industry knowledge;
- Functional scientific/technical expertise in specific areas of laboratory diagnostics/genomics/biology;
- Commercial/Inside Sales experience with knowledge of Marketing Analytics;
- Experience with Salesforce.com, Pardot, Apollo, and similar tools;
- Strong attention to detail;
- Excellent writer and verbal communicator;
- Excellent organizational and multi-tasking abilities;
- Demonstrated initiative, self-motivation, and self-discipline.
- Regular working hours: Monday to Friday, 9:00 AM - 5:00 PM;
- This is a remote position; however, candidates must reside in Eastern Canada.
- Competitive Wages;
- Vacation and Personal Days;
- Comprehensive Group Insurance Plans;
- RRSP Contribution with Employer Matching;
- Employee Annual Incentive Plan (EAIP);
- Dialogue Telemedicine Service and Employee Assistance Program (EAP);
- OPUS & Cie Contribution;
- Parking Reimbursement;
- Referral Program;
- Career Advancement Opportunities.
Nous sommes désolés mais ce recruteur n'accepte pas les candidatures en provenance de l'étranger.