CLDRSRC9403 - Change Management Specialist- Edmonton,AB - Onsite- Long Term Contract
Cloud Resourcing
- Edmonton, AB
- Permanent
- Temps-plein
The resource will be expected to work collaboratively with internal program resources and adapt to evolving program priorities and timelines. The work will involve supporting both initiative-specific change needs and broader program-level communication and adoption requirements.
Successful resource will help ensure the initiative is supported by clear communication, effective training materials, strong stakeholder preparedness, and structured change activities that improve readiness and adoption across impacted groups.Key Responsibilities
The resource will be expected to:
Support the development and execution of the business-side change management approach for the PST initiative.
Develop change management deliverables, including stakeholder assessments, impact assessments, readiness plans, communication plans, and adoption support materials.
Develop training materials and supporting learning products, including presentations, facilitator guides, quick reference guides, job aids, process guides, FAQs, and other end-user documentation.
Coordinate and support training planning activities, including identifying audience groups, training needs, delivery approaches, and training schedules.
Draft clear, professional communications for various stakeholder groups, including leadership, program teams, pilot ministries, and broader GoA audiences.
Support stakeholder engagement activities, workshops, working sessions, and alignment meetings.
Work with program and technical teams to translate project changes into business-friendly messaging, learning content, and user support materials.
Track change management activities, issues, risks, dependencies, and decisions, and provide regular status updates.
Support change readiness and rollout planning for pilot and broader implementation waves.
Assist in the development of tools and approaches to measure change adoption, stakeholder readiness, and training effectiveness.
Ensure change products are aligned with public sector expectations, governance requirements, and the overall program roadmap.QualificationExpectedMust HaveWork ExperienceExperience developing and delivering training materials including documentation, computer - based training modules and training videos.7 yearsExperience developing effective communication materials for stakeholders.7 yearsExperience in a change management role - applying change management principles, methodologies, and tools for implementing change programs7 yearsNice to HaveProfessional Licenses/CertificationProsci change management certification or designationYesWork ExperienceExperience developing readiness programs, training or stakeholder engagement.5 yearsExperience leading change management and communication planning.5 yearsExperience with the government IT infrastructure, business direction, strategies, shared service initiatives and/or applications5 yearsExperience working closely with clients and performing at least four of the following activities - interviewing business clients; conducting impact analysis; planning, executing and supporting change management; developing communication plans; and developing vision documents.7 yearsExperience working within digital transformation initiatives at the Government of Alberta.5 years
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