Assistant Manager - Income Processing, Asset Servicing (9 month contract)
Scotiabank
- Toronto, ON
- Permanent
- Temps-plein
- Ensure operational efficiency of the Income Processing is maintained at a high level in accordance with approved policy and procedures by; organizing, prioritizing, and supervising workflows, and deploying staff accordingly, monitoring work in progress, providing direction / follow up as required; checking/authorizing various components of income transactions as assigned; monitoring outstanding payments due from depositories/issuers/financial institutions.
- Assisting in the implementation of new processes/ systems as required; identifying challenges and pursuing opportunities to improve processing efficiency; solving problems of an unusual nature including identifying the root cause of the problem and what is required to prevent a recurrence.
- Ensure a high level of customer service is provided to all business lines by ensuring that all transactions are completed in an accurate and timely manner; responding promptly, accurately and professionally to inquiries from internal/external customers; providing technical expertise and specialized assistance relative to Income Processing.
- Effectively assist to develop the team by ensuring a high degree of productivity and providing ongoing monthly coaching feedback and ensuring appropriate training/cross training is provided as required and/or available; assist with the preparation of performance appraisals.
- Assist with managing related risk and minimize losses by reviewing and sign off the team's work; ensuring effective procedural and management controls in place are followed. Ensure the team is following escalation procedures for any potential losses; challenging/reviewing existing procedures to ensure adequate controls are implemented.
- Provide ongoing assistance to the department manager by reviewing and ensuring the control accounts are updated and or cleared daily to avoid outstanding items from getting aged. Train and cross-train other team members when required and providing support with each other's functions with volumes and projects and perform any ad hoc functions/sundry duties.
- 3-5 years Capital Markets industry experience/knowledge; ideally within Asset Servicing
- Expert knowledge on Income Processing, stock borrow loan transactions, fail trades and various market entitlements compensations (trade date vs settlement date market)
- Strong knowledge of various Broadridge products including ADP, Dividend Re-Write, DTC, CDS, Clearstream, BNP, Citi, HSBC, Escape, AS400, OnDemand (COLD)
- Excellent technical skills (VBA, SQL, PowerBi, Python, R)