Company DescriptionManitoulin Transport has one of the highest pay packages in the industry as we strive to keep our current, future drivers happy. Sustained by its 60 years of experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.Job DescriptionWe are seeking a motivated individual to manage the Northern Canada region, based out of Whitehorse or Yellowknife, the successful candidate will be responsible for Dawson City, Inuvik, Whitehorse, Yellowknife, Hay River and High Level. The successful candidate will be a strong communicator with excellent negotiation, interpersonal and organizational skills, with a focus on Directing and coordinating activities of the region to obtain optimum use of equipment, facilities and personnel. In return for your efforts, we offer opportunity for growth plus an attractive compensation/benefits package, including performance incentives, profit sharing and car allowance or company vehicle.Duties and ResponsibilitiesEnsure all terminals run in a profitable and efficient manner - includes monitoring freight levels, reviewing terminal financials, review daily revenues and costs, etc.Confer and cooperate with other management personnel in formulating administrative and operational policies and procedures and implement and enforce themWork with terminal managers to ensure service standards are met, review exceptions and resolve issues.Dealing with human resource issues i.e. discipline, grievances, layoffs, etc.Support, counsel, train and develop staffDealing with customer service issues - investigating service failures, claims, etc. and develop and implement procedures to reduce problems and improve efficiencyWork with sales personnel to ensure service standards are maintained, customer needs are recognized and maintained, and develop new businessResponsible for the overall direction, coordination, and evaluation of each terminalCarries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problemsLong hours and travel are expected.Other duties may be assigned.QualificationsDeveloped problem solving and decisions making skillsExcellent communication and interpersonal skillsOrganized with the ability to juggle several tasks at onceComputer literateDetailed Operational knowledgeManagement experienceCost Analysis/Cost reductionHighly developed problem solving and decision making skillsAdditional InformationWhat do we offer to you?
