
QA Analyst, Microsoft Dynamics
- Mississauga, ON
- Permanent
- Temps-plein
- Develop, maintain, and execute detailed test plans, test cases, and test scripts (manual and automated) for Dynamics 365 applications.
- Validate business processes and system workflows across Sales, Customer Care, and Marketing modules within Microsoft Dynamics.
- Identify, document, and track software defects using Azure DevOps.
- Collaborate with developers and business analysts to understand requirements, assess risks, and support Agile sprint activities.
- Lead regression, integration, functional, performance, and user acceptance testing activities.
- Drive test automation initiatives using Leapwork or similar tools to enhance test coverage and efficiency.
- Ensure that deliverables meet business expectations, compliance standards, and quality benchmarks.
- Participate in release planning and provide QA input on timelines, risks, and readiness.
- Coach and mentor Business Analysts and other team members and support continuous improvement initiatives.
- 5+ years of experience in Quality Assurance, including at least 2 years in Microsoft Dynamics 365 testing.
- Hands-on experience with Dynamics 365 Sales, Customer Care, and Marketing apps.
- Strong knowledge of testing methodologies, Agile/Scrum frameworks, and QA best practices.
- Experience using Azure DevOps for test management and defect tracking.
- Proficiency with Leapwork or comparable test automation tools.
- Excellent analytical, problem-solving, and communication skills.
- Experience working in Sales, Marketing, or Homebuilding industries is a strong asset.
- Strong communication skills, both written and verbal
- Familiarity with Microsoft Power Platform (Power Automate, Power Apps).
- ISTQB or other QA certifications.
- Experience with performance/load testing tools.