Director of Product Support - Agriculture
- Alberta
- Permanent
- Temps-plein
- Own overall Strategy and Annual Business plans with objectives to achieve sales and margin growth.
- Manage Sales Processes such as Call reporting, CRM, and target setting.
- Establish key KPI’s for CSA’s and measure on a regular basis.
- Analyze and implement proper coverage for the region.
- Engage and support in large Fleet accounts.
- Analyze Reports to provide insight and feedback to guide performance of CSA’s and branches.
- Support in development of overall Parts and Service Sales strategy.
- Monitor CSA incentive program to ensure it is effective.
- Implement comprehensive succession plan for RCSSMs and CSAs.
- Identify and implement Best Practices across the Regions.
- Market Intelligence on competition, customers, and segment trends.
- Analyze sales and margin data to identify opportunities.
- 10+ years of experience in a Sales, Marketing, or Industry
- Strong Leadership skills
- A drive to expand knowledgebase to fully understand corporate objectives.
- Excellent communication, presentation, and interpersonal skills
- Highly organized with the ability to work well under time pressure and handle multiple projects simultaneously.
- Strong collaboration and relationship building skills to drive results through motivating and influencing.
- Sales management and the ability to drive the sales process from inception to close.
- Strong industry expertise and knowledge in the heavy equipment business, specifically in the areas or repair and maintenance
- Ability to build strong customer relationships, maintain relationships with key customers at all levels including executive-level managers.
- Ability to recruit, train, and motivate a team to pursue and grow the business.
- Be creative, a self-starter, team player, fast learner, detail oriented, and conscientious with a drive to “win.”
- Ability to travel as needed. 2 weeks per month, including extended trips to Australia and New Zealand
- 10+ years of experience in a Sales, Marketing, or Industry
- Strong Leadership skills
- A drive to expand knowledgebase to fully understand corporate objectives.
- Excellent communication, presentation, and interpersonal skills
- Highly organized with the ability to work well under time pressure and handle multiple projects simultaneously.
- Strong collaboration and relationship building skills to drive results through motivating and influencing.
- Sales management and the ability to drive the sales process from inception to close.
- Strong industry expertise and knowledge in the heavy equipment business, specifically in the areas or repair and maintenance
- Ability to build strong customer relationships, maintain relationships with key customers at all levels including executive-level managers.
- Ability to recruit, train, and motivate a team to pursue and grow the business.
- Be creative, a self-starter, team player, fast learner, detail oriented, and conscientious with a drive to “win.”
- Ability to travel as needed. 2 weeks per month, including extended trips to Australia and New Zealand