ᑭᒡᒐᑦᑐᐃᔨ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ (Agent, Reservations Team)

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  • Iqaluit, NU
  • 21,50 $ par heure
  • Permanent
  • Temps-plein
  • Il y a 7 heures
Description :ᑭᒡᒐᑦᑐᐃᔨ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ (ᐃᓂᔅᓴᓕᐅᓂᒻᒥ ᐱᓕᕆᖃᑎᒌᑦ)ᐃᖅᑲᓇᐃᔮᔅᓴᒧᑦ ᒥᔅᓵᓄᑦᐱᒻᒪᕆᐅᓛᖅ ᐱᓕᕆᓂᕆᓱᖓ ᑭᒡᒐᑦᑐᐃᔨᐅᑉ, ᐃᓂᒃᓴᓕᐅᕐᓂᕐᒧᑦ ᑕᑎᒌᑦ ᐱᔭᐅᑎᑦᑎᓗᓂ ᐃᓂᔅᓴᓕᐅᓂᒻᒥᒃ ᐃᑲᔪᕈᑎᒥᒃ ᐱᒻᒪᕆᐅᒪᖑᓗᓂ ᐃᓄᒃᑎᑑᑦ ᑭᐅᒪᓗᒍ ᐊᑭᓖᕙᑦᑐᑦ ᐅᖄᓚᑎᓪᓗᒋᑦ ᐊᒻᒪᓗ ᐃᕐᖐᓐᓇᑦᑕᕈᑎᒃᑯᑦ ᐊᒻᒪᓗ ᓇᓚᐅᑦᑎᐋᓪᓗᒍ ᐱᓕᕆᐊᕆᓗᒍ ᐃᓂᔅᓴᓕᐅᔅᓯᓂᒻᒧᑦ ᑐᓴᐅᒪᔾᔪᑎᔅᓴᐃᑦ ᓴᕝᕆ ᐱᓕᕆᔾᔪᑎᖓᒍᑦ.ᐃᖅᑲᓇᐃᔭᑦᑖᕋᓱᐋᑦᑐᖅ ᐅᖃᓪᓚᒍᓐᓇᑦᑎᐋᕆᐋᓕᒃ ᐃᓄᒃᑎᑐᑦ ᐊᒻᒪᓗ ᖃᓪᓗᓈᑎᑐᑦ. ᐱᔭᐅᖔᕈᒪᖏᑦ ᐃᓄᑦᑎᑐᑦ ᖃᐅᔨᓴᑦᑕᐅᓂᐋᑦᑐᑦ ᖃᐅᔨᓴᑦᑕᐅᓕᑦᑎᓪᓗᒋᑦ ᐱᓕᕆᐋᕆᔭᐅᑎᓪᓗᒋᑦ. ᐊᑏ ᖃᐅᔨᒪᒋᑦ ᐃᖅᑲᓇᐃᔮᑦᑖᕈᒪᒍᑎᑦ ᐃᖅᑲᓇᐃᔭᑦᑖᕋᓱᐊᑦᑐᓄᑦ ᑕᐃᒃᑯᓄᖓ ᐅᖃᓪᓚᒍᓐᓇᑦᑎᐊᖏᑦᑐᓄᑦ ᐃᓄᒃᑎᑐᑦ ᐃᓱᒪᔅᓴᔅᓯᐅᕈᑎᒋᔭᐅᔮᖏᒻᒪᑕ.ᖁᕝᕙᓯᓂᖓ: ᑕᐃᒪᓇ ᐊᑐᓂ ᑲᓇᑕᒥ ᐃᖅᑲᓇᐃᔭᓂᒻᒥ ᑲᑐᔾᔨᖃᑎᒋᑦ (UNIFOR) ᑕᒪᒃᑭᖏᓐᓂᒃ ᐊᖏᖃᑎᒌᒍᑎᑦ.ᐊᑭᓕᑦᑕᐅᒍᑎᖓᑕ ᑎᑭᐅᒪᔭᖓ: ᐱᒋᐊᕈᑎᖃᓪᓗᓂ ᐅᕙᖓᑦ ᑮᓇᐅᔭᖅ $21.50 ᐊᑐᓂ ᐃᖃᕐᕋᒻᒥ ᐅᖃᔅᓯᒪᓂᖏᓄᑦ UNIFOR ᑕᒪᒃᑭᖏᓐᓂ ᐊᖏᖃᑎᒌᒍᑎᓂ, ᐅᕝᕙᓘᓐᓃᑦ ᖃᓄᑎᒋᐅᓂᖓᓄᑦ ᐃᖅᑲᓇᐃᔭᖃᑦᑕᔅᓯᒪᓂᖓᑕ. ᑖᓐᓇ ᐃᖅᑲᓇᐃᔮᖅ ᐃᓚᖃᒻᒪᑦ ᑮᓇᐅᔭᖅ $2.00 ᐊᑐᓂ ᐃᖃᕐᕋᒻᒧᑦ ᐅᖃᐅᓯᖃᓂᒻᒧᑦ ᓈᒪᓛᒥᒃ.ᐃᖅᑲᓇᐃᔭᑦᑏᑦ ᐃᖃᓗᓐᓂ ᐱᒍᓐᓇᑦᑎᑕᐅᒻᒪᑕ ᐅᑭᐅᑦᑕᑦᑐᒥᐅᑕᔅᓯᐅᑎᓂᒃ ᐊᐃᑦᑑᓯᐊᓂᒃ ᐃᒪᓐᓇᑎᒋᓂᒃ ᑮᓇᐅᔭᖅ $8.89 ᐊᑐᓂ ᐃᖃᕐᕈᒻᒧᑦᐃᖅᑲᓇᐃᔮᕆᒋᐊᓕᖏᑦ ᐊᒻᒪ ᑲᒪᒋᔭᕆᐊᓕᖏᑦᐱᒍᒪᔪᖅ ᐃᖅᑲᓇᐃᔭᑦᑖᕋᓱᐋᖃᑕᐅᔪᑦ ᐱᓕᕆᒍᓐᓇᕆᐋᓕᑦ ᒪᑯᓂᖓ ᐃᖅᑲᓇᐃᔮᓂᒃ ᐊᒻᒪᓗ ᑲᒪᒋᔭᖃᓂᐅᔪᓂᒃ:
  • ᐱᓕᕆᒍᓐᓇᓪᓗᑎᒃ ᐊᐅᓪᓚᕕᔅᓴᓕᐅᕈᒪᔪᓂᒃ;
  • ᓴᓇᕙᓪᓗᓂ ᖃᖓᑦᑕᐅᑎᔅᓴᓂᒃ;
  • ᐱᓕᕆᖃᑕᐅᕙᓪᓗᓂ IROP ᐱᓕᕆᒋᐊᓂᒻᒥ;
  • ᐊᒥᓲᓗᐊᕈᑎᔪᓂᒃ ᐅᖄᓚᕙᑦᑐᓂᒃ ᐃᖅᑲᓇᐃᔭᕕᒋᔭᓐᓂ ᐅᖄᓚᕕᐅᒍᓐᓇᑦᑎᑕᐅᔪᓂᒃ ᑕᐃᒪᓐᓇᐅᒋᐊᖃᑦᑎᑕᐅᑐᐋᑉᐸᑦ;
  • ᐱᔭᕇᔅᓯᕙᓪᓗᑎᑦ ᐊᓐᓂᐊᕕᓕᐊᑦᓄᑦ ᐊᒻᒪᓗ ᐃᖅᑲᓇᐃᔭᓪᓗᑎᒃ ᐊᐅᓪᓚᑦᑐᓂᒃ ᑕᐃᒪᓐᓇᐅᒋᐊᖃᑦᑎᑕᐅᓂᖓᓄᑦ;
  • ᐱᔭᐅᑎᑦᑎᕙᓪᓗᑎᑦ ᐱᔨᔅᓯᕈᑎᓂᒃ ᐃᓄᒃᑎᑐᑦ, ᐅᕝᕙᓘᓐᓃᑦ ᐊᓯᖏᓐᓂᒃ ᐃᓄᐃᑦ ᐅᖃᓚᒍᓯᖏᑎᒍ;
  • ᐃᑲᔪᑉᐸᓪᓗᒋᑦ ᐊᑭᓖᕙᑦᑐᓂᒃ ᐱᔨᔅᓯᕈᑎᓕᕆᔨᑦ ᑭᒡᒐᑦᑐᐃᔨᖏᑦ ᐅᖃᓪᓚᒍᓯᒻᒥ ᐊᑐᑦᑕᐅᖏᐋᓕᓐᓂᒃ;
  • ᐊᑐᐃᓐᓇᐅᕙᓪᓗᑎᑦ ᐊᐅᓪᓚᕆᐊᑐᑦᑐᓄᑦ ᐊᓂᕕᓐᓂ ᐅᖃᑉᐸᓪᓗᑎᑦ ᐃᓄᑦᑎᑐᑦ, ᐅᕝᕙᓘᓐᓃᑦ ᐊᓯᖏᓐᓂ ᐃᓄᐃᑦ ᐅᖃᐅᓯᖏᑎᒍ, ᑕᐃᒪᓐᓇᐅᒋᐋᖃᓕᕌᖓᕕᑦ;
  • ᓯᐋᒻᒪᑦᑎᓪᓗᒋᑦ ᑐᓴᐅᒪᔾᔪᑎᔅᓴᐃᑦ;
  • ᐱᓕᕆᕙᓪᓗᓂ ᑐᓴᐅᒪᖃᑎᒌᑦᑎᑦᑎᕙᓪᓗᓂ ᐊᑭᓖᕙᑦᑐᓂᒃ ᐊᒻᒪᓗ ᐊᑭᓖᕙᑦᑐᓂᒃ ᐱᔨᔅᓯᑎᑦ ᑭᒡᒐᑦᑐᐃᔨᓂᒃ ᐱᓕᕆᒋᐋᕈᑎᒋᓗᓂᒋᑦ ᖃᓄᐃᑦᑐᑐᐃᓐᓇᓐᓂᒃ ᐃᓱᒫᓗᑎᖃᕕᒋᔭᐅᔪᑦ;
  • ᐃᑲᔪᑉᐸᓪᓗᓂ ᐊᔪᕈᓐᓃᔅᓴᓂᒻᒧᑦ ᐱᓕᕆᕕᒻᒥ ᑕᐃᒫᖑᒋᐊᖃᑐᐊᑉᐸᑦ ᐃᖏᕐᕋᔪᓕᕆᓂᒻᒨᖓᔪᓂ;
  • ᐱᓕᕆᖃᑕᐅᔪᑦ ᐊᔾᔨᐅᖏᑦᑐᒥᒃ ᖃᓄᐃᓗᑦᑐᖃᑦᑎᓪᓗᒍ ᑕᐃᒪᓐᓇᐅᒋᐋᖃᑦᑎᑕᐅᓂᖓᓄᑦ;
  • ᐱᓕᕆᖄᖃᓪᓗᓂ ᐊᓯᖏᓐᓂᒃ ᐱᓕᕆᐊᕆᒋᐊᖃᑦᑕᖏᓐᓂᒃ ᑕᐃᒪᓐᓇᐃᓘᖁᔭᐅᓂᒻᒥᒃᓄᑦ.
ᖃᐅᔨᒪᓂᖏᑦ ᐊᒻᒪ ᐱᔪᓐᓇᕐᓂᖏᑦᐱᖃᓯᐅᑎᓗᒍ, ᑭᓯᐊᓂ ᑭᓪᓕᒋᖏᑕᖓ, ᐅᑯᓂᖓ ᖃᐅᔨᒪᓂᐅᔪᓂᑦ ᐊᒻᒪ ᐱᔪᓐᓇᕐᓂᐅᔪᓂᑦ:
  • ᐱᓯᒪᒋᐋᓕᒃ ᓇᙱᔪᐊᓗᒻᒥᒃ ᐊᑐᕈᓐᓇᑦᑎᐊᑦᑐᒥᒃ ᖃᐅᔨᒪᓂᖓᓂᒃ ᓴᕝᕋ ᐱᓕᕆᔾᔪᑎ;
  • ᐱᓯᒪᒋᐋᓕᒃ ᐊᑐᑦᑕᐅᓪᓗᐋᑕᓱᒥᒃ ᖃᕋᑕᐅᔭᓕᕆᒍᓐᓇᓪᓗᓂ ᐊᒻᒪᓗ ᐱᓕᕆᑦᑎᐋᔅᓯᒪᒋᐋᓕᓐᓂᒃ ᐱᓕᕆᑦᑎᐊᕈᓐᓇᓪᓗᓂ;
  • ᐅᖃᓪᓚᒍᓯᖃᕈᓐᓇᑦᑎᐋᕆᐋᓕᒃ ᐃᓄᒃᑎᑐᑦ ᖃᓪᓗᓈᑎᑐᓪᓗ, ᐅᐃᕖᑎᑑᕈᓐᓇᑉᐸ ᐃᑲᔪᑎᖃᕐᒥᔪᖅ;
  • ᖃᐅᔨᒪᒋᐋᓕᒃ ᐃᓘᓐᓇᖏᓐᓂᒃ ᖃᓄᐃᓕᖓᓂᓕᒫᖏᓐᓂᒃ ᐸᐃᑉᐹᓕᕆᒋᐊᖃᓂᐅᑉ/ᑎᑎᕋᔅᓯᒪᔪᓕᕆᒋᐊᖃᓂᐅᑉ ᐃᓘᓐᓇᖏᓐᓄᑦ ᐃᑭᒪᓂᐋᑦᑐᓕᒫᑦ ᐱᔨᔅᓯᑦᑕᐅᒍᑎᒋᓲᖏᓐᓂ;
  • ᐱᓯᒪᒋᐋᓕᒃ ᓴᙱᔪᒥᒃ ᐅᖃᓪᓚᖃᑎᖃᑦᑎᐊᕈᓐᓇᓂᖃᓪᓗᓂ, ᐊᒻᒪᓗ ᐃᓅᖃᑎᖃᑦᑎᐊᕈᓐᓇᓐᓂᒻᒥᒃ ᐱᓕᕆᒍᓐᓇᑦᑎᐊᓗᓂ;
  • ᓇᓗᓇᐃᑦᑕᐅᓯᒪᓗᓂ ᐊᑭᓕᔅᓱᐃᕙᑦᑐᓂᒃ ᐱᔨᔅᓯᕈᑎᓂᒃ ᐱᓕᕆᒍᓐᓇᑦᑎᐊᓪᓗᓂ;
  • ᐃᖅᑲᓇᐃᔭᕈᓐᓇᑦᑎᐊᓪᓗᓂ ᐱᓕᕆᖃᑎᒋᑦᑐᓂ ᐃᓚᖃᓪᓗᓂ;
  • ᐊᑐᕈᓐᓇᑦᑎᐊᓪᓗᓂ ᐱᓕᕆᐋᖃᕈᓐᓇᓂᒻᒥᒃ ᐊᒥᓱᓂᒃ ᐱᓕᕆᐊᖃᓐᓂᒻᒥᒃ, ᐊᒻᒪᓗ ᓯᕗᓪᓕᐅᑎᒋᐋᓕᓐᓂᒃ ᐃᖅᑲᓇᐅᔮᕆᒋᐋᓕᓐᓂᒃ;
  • ᐃᑲᔪᕈᒪᑦᑎᐋᓪᓗᓂ ᐃᓘᓐᓇᖏᓐᓂᒃ ᐃᑭᒪᔨᐋᕆᔭᐅᔪᓂᒃ ᐱᔨᔅᓯᕈᑎᓂ;
  • ᐃᖅᑲᓇᐃᔭᕈᓐᓇᓪᓗᓂ ᐊᔾᔨᒌᖏᑦᑑᒐᓗᐊᓂ ᐃᖃᕐᕋᓂ ᐃᖅᑲᓇᐃᔭᕆᐊᖃᓐᓂᒻᒥ ᐊᒻᒪᓗ ᐃᖅᑲᓇᐃᔭᖔᓕᕆᐊᖃᑦᑎᓪᓗᒍ; ᐊᒻᒪᓗ
  • ᐱᓯᒪᐃᓐᓇᕈᓐᓇᓪᓗᓂ ᐊᒻᒪᓗ ᐱᓯᒪᓗᓂᒋᑦ ᖃᖓᑕᓲᒃᑯᕕᒻᒥ ᐅᐸᑦᑕᐅᒋᐊᖃᖏᑦᑐᓂ ᖃᐅᔨᒪᓇᕈᑎᒥᒃ ᐱᓯᒪᔭᒐᒻᒥᒃ ᐅᖃᔅᓯᒪᓂᖏᓐᓄᑦ ᖃᖓᑕᓲᒃᑯᕕᒻᒥ ᐅᐸᑦᑕᐅᒋᐊᖃᖏᑦᑐᓂᒃ ᐅᐸᔅᓯᒍᓐᓇᑦᑎᑕᐅᒍᑎᓂᒃ ᐊᔪᖏᑎᑕᐅᓂᒻᒧᑦ ᐱᓕᕆᔾᔪᑎᒥᒃ ᐊᐅᓚᑕᐅᔪᓂᒃ ᐃᖏᕐᕋᔪᓕᕆᔨᒃᑯᓐᓂᒃ ᑲᓇᑕᒥ.
Your Future is BrightAt Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.Why You’ll Love Working With Us
  • Purpose-Driven Work – Your skills keep northern communities connected
  • Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
  • Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
  • Career Growth – Build your aviation career with the trusted airline of the Arctic
Total Rewards & Employee BenefitsWe’re committed to offering a comprehensive benefits package that supports your health, security, and future.
  • Extended health, dental, and life insurance (after 1 month)
  • Short- & long-term disability coverage (after 1 month)
  • Retirement savings plan (after 6 months)
  • Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
  • Cargo shipping privileges (per company policy)
  • Opportunities for advancement within a trusted Canadian airline
About the positionThe primary function of the Agent, Iniksaliurnirmut Tatigiit is to deliver reservation support primarily in Inuktitut by responding to customer calls and emails and accurately processing reservation information in the Sabre system.Level: As per the UNIFOR Collective Agreement.Pay Rate: Starting at $21.50 per hour in accordance with the UNIFOR Collective Agreement, or commensurate with experience. This role includes a $2.00 per hour language premium.Employees based in Iqaluit are also eligible for a Northern Living Allowance of $8.89 per hourDuties and ResponsibilitiesInterested candidates should be able to perform the following duties and responsibilities:
  • Process reservations;
  • Issue tickets;
  • Participate in IROP response;
  • Overflow calls from external call center as required;
  • Complete medical and duty travel requests;
  • Provide service in Inuktitut, or other Inuit languages;
  • Assist the Customer Service Agents with language requirements;
  • Be present at the departure gate to make announcements in Inuktitut, or other Inuit language, when requested;
  • Disseminate information;
  • Serve as a liaison between the customers and the Customer Service Agents to respond to any concerns;
  • Assist the training department as needed for translation purposes;
  • Participate in special events as required;
  • Perform other duties as assigned.
Skills and QualificationsInclude, but not limited to, the following minimum skills and qualifications:
  • Possess a strong working knowledge of Sabre System;
  • Must possess basic computer and technical skills;
  • Must be fluently bilingual in Inuktitut and English, French is an asset;
  • Must be familiar with all aspects paperwork/documentation for all passenger service functions;
  • Must possess strong communication, and interpersonal skills;
  • Proven customer service skills;
  • Works well in team environment;
  • Must be adept at handling multiple tasks, and prioritizing duties;
  • Willing to assist in all areas of passenger services;
  • Willing to work irregular hours of operation and shift work; and
  • Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
Please note: Relocation assistance is not available for this position. The successful candidate must be located in Iqaluit, NU or Ottawa, ON.Canadian North is committed to an inclusive hiring process. If you require accommodations at any stage, please inform us.Closing date: April 23, 2026

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