Solution Architect, Microsoft Dynamics 365 Finance, SCM, Commerce
EY
- Toronto, ON
- Permanent
- Temps-plein
- Lead exploratory meetings to delve into the client's financial, supply chain, and commerce processes, uncovering key requirements.
- Conduct in-depth workshops to draw out both high-level business and intricate technical needs. Integration functional workstreams and solution designs to ensure alignment in solution design.
- Assess client requirements and business needs to propose tailored solutions leveraging the D365 Finance, SCM, and Commerce apps and Microsoft Platform technologies.
- Craft and articulate solution strategies that address the client's unique business challenges and goals.
- Collaborate with industry experts to ensure solutions are finely tuned to sector-specific demands.
- Offer authoritative guidance on the capabilities and constraints of Microsoft Dynamics 365, shaping client decision-making.
- Architect comprehensive solutions that integrate fluidly with the client's existing ecosystems and business flows.
- Oversee configuration and customization of Microsoft Dynamics 365 Finance, SCM, and commerce applications to align with project requirements.
- Engage with technical teams to validate technical feasibility and ensure the high performance of solutions.
- Coordinate with developers for complex customizations and system integrations, ensuring adherence to business goals.
- Address technical hurdles to streamline the solution implementation journey.
- Work in tandem with project management to guarantee the punctual achievement of deliverables.
- Support project planning efforts, including resource distribution, and identifying potential project risks.
- Keep stakeholders informed with regular briefings on project status and any emerging issues.
- Supervise the meticulous testing of configured solutions against client specifications.
- Direct the crafting of test cases and manage user acceptance testing (UAT) processes.
- Swiftly rectify any issues identified during testing phases.
- Create and conduct training sessions, ensuring client SMEs are proficient in their understanding of how Dynamics 365 capabilities align to their business.
- Aid users during the initial live phase to facilitate a smooth transition and swift adoption of the system.
- Provide ongoing support post-deployment to encourage optimal system utilization.
- Oversee the meticulous rollout of Dynamics 365 solutions in the client's setting.
- Ensure a seamless migration from legacy systems to the new Dynamics 365 environment.
- Address immediate post-deployment queries to ensure client satisfaction.
- Keep abreast of updates within the Dynamics 365 ecosystem.
- Proactively suggest and implement enhancements to maintain the relevance and efficiency of client solutions.
- Regularly review solutions to align with the clients' evolving business needs.
- Collaborate with a cross-functional team of architects, consultants, and industry authorities to ensure comprehensive solution development.
- Bridge the gap between technical and business stakeholders through clear communication.
- Contribute to the team's success by disseminating knowledge and adopting best practices.
- Minimum of 5 years of experience in consulting environments with a focus on ERP solution delivery with strong emphasis on supply chain management.
- Demonstrated ability to lead complex Dynamics 365 Finance, SCM, and Commerce projects from conception to completion.
- Proven track record in solution architecture, with experience conducting requirements workshops, design sessions, and training initiatives.
- Required certifications: Microsoft MB-300 Dynamics 365 Core Finance and Operations, MB-330 Dynamics 365 Supply Chain Management, and MB-700 Dynamics 365 Finance and Operations Solution Architect.
- A commitment to ongoing professional development and staying current with the latest Microsoft Dynamics 365 advancements and certifications.
- Proficiency in English, with excellent spoken and written communication abilities.
- Exceptional interpersonal skills, with a proven history of successful client engagements and stakeholder management.
- Aptitude for collaborative work and an openness to engaging proactively with cross-functional teams and clients.
- Advanced analytical capabilities, with the ability to dissect complex business scenarios and devise effective solutions.
- Proficiency in business process modeling using tools such as Visio, and a strong understanding of financial and operational data structures.
- Experience with Azure DevOps, showcasing skills in managing development pipelines and solution deployments.
- Familiarity with various software implementation and development methodologies, particularly Agile and Scrum frameworks.
- Expertise in configuring Dynamics 365 Finance, SCM, and Commerce modules to fulfill unique business needs.
- Skilled in documenting complex functional requirements and technical specifications with clarity.
- Adept at creating comprehensive project documentation, including detailed user guides and training materials.
- A strong team player with a track record of effective collaboration with technical and project teams, including developers, other architects, and project managers.
- Experience in fostering a collaborative environment and bridging the communication gap between technical teams and business stakeholders.
- Experienced in managing client relationships, setting realistic expectations, and delivering solutions that meet or exceed those expectations.
- Ability to articulate complex solutions in an understandable manner, tailored to client comprehension levels.
- Knowledge of integrating Dynamics 365 with other essential business systems and applications for a seamless technological ecosystem.
- Broad understanding of the Microsoft ecosystem, including proficiency with Office 365, Azure services, and their integration with Dynamics 365.
- Work experience in a professional services environment a definite asset
- This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you