IT & Systems Manager
Artech Information Systems Voir toutes les offres
- Toronto, ON
- Contrat
- Temps-plein
Location: Toronto, ON Hybrid – 3 days/week in office
Duration: 12-month contract (possible extension for additional 12 months)
Pay rate: C$60 to C$70IntroductionAs a key member of our team and reporting to the Chief Operating Officer, you will:Play a key role in the tech stack evaluation, selection, integration, optimization, administration, technical support, and reporting to build infrastructure that connects & integrates our growing product platform.Improve and evolve our digital strategies and roadmaps to enhance visibility, efficiency, customer experience, and enable efficient scaling, particularly as it relates to our webstore and ecommerce presence.Promote evidence-based decision making.Build secure, reliable, and scalable systems to support high growth.Required Skills & Qualifications3-5 years managing, maintaining, and securing an organization's IT infrastructure, including servers, networks, hardware, and software, ensuring reliable operation, performance, and data security.A college diploma or undergraduate degree in computers, IT, or a related field.Proficiency with integration platforms & middleware.Previous experience in the life sciences, food, food tech, or nutrition industry.Prior experience designing user interfaces, including business intelligence dashboards.Preferred Skills & QualificationsIntroduction or experience in DevOps.Strong knowledge of the Cloud, API integration, AI assessment and integration, Data Stewardship, and Cybersecurity.Day-to-Day ResponsibilitiesInstallation, integration, configuration, maintenance, and security of our IT infrastructure, including network, hardware, and software, to ensure maximum efficiency and performance.Collaborate with internal stakeholders to understand business priorities, processes, and outcomes.Develop & implement a digital transformation strategy and roadmaps.Map business processes & workflows.Design workflows based on stakeholder feedback to integrate and connect various systems on a Shopify platform, using HubSpot CRM alongside other financial and efficiency tools (QB, Slack, etc.).Implement business intelligence dashboards for real-time visibility into data, insights, and KPIs.Identify, engage & manage external contractors & vendors, including renewals, and actively look for better solutions and price comparisons.Manage internal software stack & vendors, including administration and support.Implement cybersecurity best practices (pen testing, MFA, backups, antivirus, firewalls, etc.).Automate high-value, manual processes to drive speed & efficiency.Account management, troubleshooting, backups, updates, and providing technical support to colleagues in a professional and timely manner.Other ad hoc projects as required.For immediate consideration please click APPLY to begin the screening process with Alex