Technical Trainer

• Provides customer specific training to dealership technicians in the following areas: Late model electronics, powertrain, OEM scan tools, engine, passive restraint system, auto/manual transmission, pre delivery inspection, steering/suspension, basic electrical, engine performance, basic fuel injection, AC, antilock brakes and other areas as expertise grows. Manage training schedule.
• Deliver instructor led technical training courses to Company Dealer and Fleet Technicians, corporate personnel at Company Technical Training Centers and mobile locations
• Prepare for and maintain the highest level of technical proficiency in all Skill Areas
• Manage individual course registration and roster processing
• Maintain the operational integrity of training vehicles for classroom activities
• Utilize all available Company resources to maintain the highest level of technical proficiency
• Assist with the organization and functionality of special tools, hand tools, classrooms for usage, course hardware and components, Diagnosis equipment and software updates
• Monitor and maintain seat fill
• Provide feedback to Training Development Team
• Support Course Development Team if/when required
• Coordinate new model launch training together with Business Center needs
• Analyze data and communicate with BC and dealers on the specific training required for each dealer to complete "Dealer Standards".
• Monitor progress towards Dealer Standards and coordinate course offerings with dealer needs.
• Follow up with dealers to ensure attendance at necessary courses
• Council with new Service Managers to help them understand and utilize technical training for the benefit of the dealership
• Conduct (as needed) Curriculum Planning Meeting with all Service Managers

LanceSoft