Product Manager (GTM AI Team)

• Automate GTM Workflows: Design, implement, and manage automated processes for GTM campaigns to increase our GTM capacity and our ability to reach more of our target market.
• System Integration & Optimization: Identify, evaluate, and integrate various GTM tools and platforms (e.g., CRM, marketing automation, project management, product information management) to create a cohesive and efficient GTM ecosystem.
• Process Improvement & Standardization: Analyze existing GTM processes, identify inefficiencies, and propose and implement standardized, scalable, and automated solutions.
• Enable Sales Through Product Solutions: Identify, conceptualize, and oversee the development of customer-facing product features or tools that directly support the sales process. An example might include a public-facing portal on our homepage where interested companies can explore a sneak peek of our data offerings.
• Data-Driven GTM Insights: Establish and monitor key performance indicators (KPIs) for GTM automation, providing insights and recommendations to improve GTM effectiveness and ROI.
• Cross-functional Collaboration: Work closely with Product Management, Marketing, Sales, Engineering, and Operations teams to understand their needs, gather requirements, and ensure automation solutions meet business objectives.
• Tool Management & Training: Manage and optimize the GTM technology stack, ensuring proper configuration, data integrity, and user adoption through training and documentation.
• Documentation & Best Practices: Develop and maintain comprehensive documentation for automated GTM processes and systems, fostering a culture of continuous improvement and knowledge sharing.

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• 3+ years of experience in product operations, GTM operations, marketing operations, or a similar role focused on process improvement and automation.
• Proven experience with GTM strategies and product launch processes.
• Strong understanding and hands-on experience with automation tools and platforms (e.g., Zapier, Workato, Tray.io, or similar iPaaS solutions).
• Proficiency with CRM systems (e.g., Salesforce), marketing automation platforms (e.g., HubSpot, Marketo, Pardot), and project management tools (e.g., Jira, Asana).
• Experience identifying and implementing product solutions that enhance sales enablement
• Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
• Experience with scripting languages (e.g., Python, JavaScript) for custom integrations or automation is a plus.
• Proven ability to launch new products or features in fast-paced, ambiguous environments, with a strong preference for former founders experienced in growth marketing and product-led strategies.

• This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure
• You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition.
• We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto.
• There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company.
• We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation.
• We are proud to offer every CityZen an internal mentorship program, in-role professional growth, skill-based development & learning, and internal promotion opportunities.
• We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way.

Citylitics