
Experienced CFAA Fire Service Technician
- Calgary, AB
- Permanent
- Temps-plein
- Competitive pay.
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- JCI Employee discount programs (The Loop by Perk Spot).
- Company vehicle, tools, and equipment provided to complete all jobs.
- Scheduling and management support.
- Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions.
- Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems, including SimplexGrinnell.
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
- Responsible to contact customer representative and ascertain equipment/systems problems.
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
- Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
- Obtain customer signature upon completed service call assignment.
- Participate in a scheduled On-call rotation.
- Help to train or mentor others on the service team.
- Perform other duties as assigned.
- 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems,
- Valid CFAA Certification.
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
- High School Diploma or equivalent
- Ability to follow verbal and written instructions.
- Moving equipment and tools up to 50-70 lbs.