First Aid Security Professional – Vancouver Coastal Health

• Monitor entry points and control access to the healthcare facility, verifying credentials and authorizing entry for authorized personnel.
• Conduct regular patrols of the facility, including interior and exterior areas, to deter unauthorized access and identify potential security threats.
• Respond promptly to security incidents, including medical emergencies, disturbances, and safety hazards.
• Follow established protocols for emergency situations, such as lockdown procedures or evacuation drills, to ensure the safety of patients and staff.
• Interact with patients, visitors, and staff in a calm and respectful manner, resolving conflicts and addressing concerns to maintain a peaceful environment.
• Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.
• Monitor security cameras, alarm systems, and other surveillance equipment to detect suspicious activity and potential security breaches.
• Document all security-related incidents and observations accurately, completing incident reports and notifying appropriate personnel as necessary.
• Collaborate with other healthcare staff, including nurses, physicians, and administrative personnel, to address security concerns and coordinate responses to emergencies.
• Communicate effectively with external stakeholders, such as law enforcement agencies and emergency responders, to facilitate a coordinated approach to security incidents.

• Valid BC Security Guard License and Advanced Security Training (AST) certification.
• Valid Intermediate First Aid (OFA 2)
• Strong interpersonal and communication skills with the ability to engage effectively with diverse individuals in a healthcare setting
• 1+ year of experience in security, preferably in a hospital or healthcare environment
• Excellent observational and problem-solving skills with the ability to remain composed under pressure
• Basic computer skills for report writing and incident documentation
• Ability to complete detailed reports, multi-task, and perform effectively in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays
• Post-secondary education in Police Foundations, Community Justice Services, or Law Enforcement is an asset

• Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate.
• Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed.
• Training & Growth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow.
• Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe.

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