
Sales Broker
OTIP
- Edmonton, AB
- Permanent
- Temps-plein
- Selling products by establishing contact and developing relationships with prospects, answering incoming communications, following-up on expiry date cards, re-quoting prospects from previous years and cancelled files, and contacting leads generated.
- Creating a trusting environment that fosters new sales opportunities and retention of existing business.
- Actively participating within the team unit and independently to continuously contribute to overall business improvement.
- Actively owning and resolving all customer inquiries, while ensuring the customer effort is minimized.
- Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow up.
- Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met.
- Maintains a current TAM base and promptly follows up on all client communications.
- Maintains accurate logs of quotes completed, sales completed, days worked and any other measurements pertaining to monthly reporting requirements.
- Keeps updated on company underwriting guidelines and changing markets.
- Performs other duties as required.
- RIBO license
- A minimum of three years' experience, preferably in personal lines, automobile and property insurance.
- Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
- Excellent problem solving skills and ability to handle customer issues in a pleasant and positive manner.
- Superior time management and organizational skills to handle competing priorities.
- Intermediate knowledge of Microsoft Office Suite applications. Preference given to candidates with experience using Epic, Salesforce and Company portals.
- Rewarding salary and bonuses that truly value your dedication
- Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
- Defined benefit pension plan for a financially confident retirement
- 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
- Access to a wealth of learning resources, including LinkedIn Learning for professional development
- Flexible work-from-home and hybrid options
- Unlock your potential with opportunities for advancement