
Account Executive
- Toronto, ON
- Permanent
- Temps-plein
- Own and be accountable for renewals, expansions (upsell and cross-sell), user licenses, product add-ons, services, and recurring support programs
- Maintain high client retention and ensure on-time renewals
- Consistently meet or exceed core metrics including forecast accuracy, GRR, NRR, upsell, churn, and contraction
- Drive account growth by identifying cross-sell and upsell opportunities beyond the immediate negotiation
- Proactively identify risk and opportunity in client accounts and develop strategies to mitigate or capitalize
- Track and manage renewal and upsell forecasts on a weekly basis
- Leverage client data and behavior to assess account health and renewal readiness
- Build and grow relationships with executive stakeholders at high-value client accounts
- Collaborate across Sales, RevOps, Client Success, and other functions to deliver seamless client experiences
- Contribute to a positive, inclusive work environment rooted in Benevity's values and commitment to DEI
- Minimum 5 years of account sales experience in a SaaS environment
- Proven success managing renewals and expanding client accounts across SMB to Fortune 500 companies
- Experience developing and growing relationships with large, complex accounts
- Expertise in forecasting renewals and recurring revenue pipelines, preferably in a Client Success or Sales setting
- Strong executive presence and communication skills with the ability to convey strategic value to internal and external stakeholders
- Ability to navigate legal and contractual discussions across varied agreement types
- Demonstrated ability to collaborate cross-functionally across Sales, RevOps, and Client Success
- Strong process orientation, financial acumen, and negotiation skills
- High-energy, team-first mindset and adaptability in a dynamic, evolving environment
Diversity, equity, inclusion and belonging are part of Benevity's DNA. You'll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to .We strive to build a strong culture of belonging so that every Benevity-ite feels included and can thrive as their authentic selves - in a place where everyone has an equitable opportunity to shine!